Principle BMW of San Antonio

Outstanding dealership, we will be back!!!! Such an incredible, easy car purchase my husband and I have done. Jared was an exceptional salesman and honestly made us feel at home (even though we Such an incredible, easy car purchase my husband and I have done. Jared was an exceptional salesman and honestly made us feel at home (even though we were 6 hours away from home) I will definitely recommend this dealership to my colleagues, family and friends. Thank you again! More

Best experience so far Coach and Steven of BMW San Antonio made sure I had the best car buying experience to date. I had different vehicle options and incentives I narrowed Coach and Steven of BMW San Antonio made sure I had the best car buying experience to date. I had different vehicle options and incentives I narrowed down to the one I wanted I was able to secure the best possible deal on it. I highly reccomend BMW SA and also Coach and Steven. More

Worst Experience Ever! When I got there to test drive the vehicle, I couldnt due to the key was missing. Justin had to wait for the spare key be taken out of their safe. Jus When I got there to test drive the vehicle, I couldnt due to the key was missing. Justin had to wait for the spare key be taken out of their safe. Justin promissed to track down the other key and if the key was not found; he would order me one. The buying process was long due to were no loan officer available to do the paperwork even though I was already approved at my bank and Justin having multiple customers. After 1 hour and half, finally saw Mr. Garret which he tried to rush me through the paperwork several times. Go to find out he had the wrong VIN number on all the paperwork so I was called to come back to redo the paperwork. 45 days later I get an email from Taylor Garret to come back to the dealership to sign another form in order for the dealership to apply for my registration. At this point, I voiced my concerns to Justin and Taylor and they both assured me that this was the last of the paperwork and that I should have my license plates within a 5 working days and that they will be overnighted. I had told them that I would not miss anymore work due to their ineficiencies. 10 working days later, I called Justin and Taylor with no success. Finally got a hold of a manager ( Josh Barraza) and he tried to blame me for not signing the paperwork correctly. I was are you kidding me. The paperwork is prefilled and all I had to do is sign and date. Finally got my registration but no key. Now Im waiting for the dealership to order one. More

It was great! Very good experience, I went to see a car that I saw on the internet and it was sold when I gor there. But I found another one that worked fine. Char Very good experience, I went to see a car that I saw on the internet and it was sold when I gor there. But I found another one that worked fine. Charles, my sales person was a very nice guy, I truly enjoy the experience. I took the car back to repair some scratches and they fix them. More

the bumbs rush once your deal is made the delivery is rushed and they basically push you out without explaining everything thoroughly or helping set up the connected once your deal is made the delivery is rushed and they basically push you out without explaining everything thoroughly or helping set up the connected ap. you’re just a sales goal number that they need to attain. they want your business as long as you get out of their way quickly. there always seems to be another customer of a higher priority which gets you kicked the the curb. I purchased 2 cars in one week but next time i’ll try austin. More

Wonderful trade in experience I worked with Shash and he was excellent. The dealership worked with us to meet our price goal and got me into a brand new Countryman. Wonderful exper I worked with Shash and he was excellent. The dealership worked with us to meet our price goal and got me into a brand new Countryman. Wonderful experience, I highly recommend them, and I will definitely use them again when it comes time to find my next Mini Cooper! More

Great experience, great visit with Lisa She will make sure you leave happy and with a NEW car, helped us a lot getting a new BMW, very patient and knows how to read and understand your needs She will make sure you leave happy and with a NEW car, helped us a lot getting a new BMW, very patient and knows how to read and understand your needs, very happy to work and keep working with her More

Awesome service from management and service Josh and his team are great. I don’t care what color you are, or nationality or anything else they treat you like family. The service department with Josh and his team are great. I don’t care what color you are, or nationality or anything else they treat you like family. The service department with Lou and karie are top notch. I will always go back to San Antonio bmw. also Jared my salesman was great!!!!! More

Fantastic My entire experience was amazing. My partner and I found a car we liked. Adam was awesome and answered all of our questions, finance was easy. We quic My entire experience was amazing. My partner and I found a car we liked. Adam was awesome and answered all of our questions, finance was easy. We quickly put together a deal and I walked away with my dream car. More

Best Car buying experience I’ve ever had Salesman treated me great, showed me exactly what I asked for. Even after the purchase was completed, the manager found a few small dents and offered Salesman treated me great, showed me exactly what I asked for. Even after the purchase was completed, the manager found a few small dents and offered to have them repaired for free! Salem’s followed up with me many times to ensure I was happy with my purchase. That is great customer service. More