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Principle BMW of San Antonio

San Antonio, TX

4.7
1,410 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,410 reviews

February 27, 2018

PERFECT Perfect customer service and Kat is cute 😍, she did everything for me to be satisfied with my new car. Thank you Kat, I recommend BMW San Antonio More

by danielpinheiro19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Philp
Feb 28, 2018 -

Principle BMW of San Antonio responded

Daniel, thanks so much for your feedback! We appreciate your kind words and recommendation of our dealership. We hope we can continue to work together. Enjoy your new vehicle!

February 27, 2018

Professional, not pushy My first sales agent never returned my call, but the following staff I encountered were friendly and knowledgeable. I appreciate their efficiency an More

by WMORRISSEY22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Feb 28, 2018 -

Principle BMW of San Antonio responded

We're so glad you had a positive experience with us and found what you were looking for! Thanks for your review, we appreciate it! Please let us know how else we can assist you in the future!

February 26, 2018

The Place to Buy a BMW in Texas . . . Period This is my third BMW since the dealership changed hands. Definitely under new management . . . from the Sales Staff to the Service department. The att More

by jmart005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Castillo, Josh Barraza
Feb 26, 2018 -

Principle BMW of San Antonio responded

Thank you for your kind words! Our team definitely strives to make sure our customers are happy and that they continue to trust us with their buying/servicing experiences. We appreciate your feedback and are so happy that you had a positive experience! We look forward to working with you again!

February 25, 2018

Buying Moon roof broken, tire sensor alarm going off immediately after leaving dealer. Did not offer USAA member discount ev,en though the last BMW purchas More

by DOGUEDEBORDEAUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Barton
Feb 26, 2018 -

Principle BMW of San Antonio responded

We'd love to speak with you about your recent encounter and address these issues. We value your business and always aim to provide our customers with the best products and offers. Please give us a call at your convenience and Bryan would be happy to speak with you! 210-732-7121

February 24, 2018

Amazing I finally got my dream car! Daniel was so helpfu! Manager in finance dept made the process so easy. I would recommend bmw forever! Can’t wait for new More

by carisagarza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Feb 26, 2018 -

Principle BMW of San Antonio responded

Thank you so much for your thoughtful recommendation! We hope you continue to love your dream car! Please let us know how else we can assist with your vehicle needs!

February 24, 2018

Great Experience We worked with our client advisor, Biju. He went above and beyond to help us find a new car. He also never tried to steer us into something we did n More

by williamhart162
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Biju Pillai
Feb 26, 2018 -

Principle BMW of San Antonio responded

William, we are so happy that you had a great experience working with us to find what you were looking for! Thanks for the thoughtful review. We appreciate your kind words and your business and look forward to working with you again soon!

February 23, 2018

New Car BMW of San Antonio made the new car buying experience painless. All the employees were very friendly and seemed genuinely concerned. Look forward to More

by paul.brunsvold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Blow
Feb 23, 2018 -

Principle BMW of San Antonio responded

Paul, thank you so much for the kind words. We are glad to hear that your buying experience was a great one and we hope that you will come back and see us again in the future!

February 23, 2018

Informative, professional and accomodating staff Great experience all the way around. I will definitely refer others. Our salesman Biju was knowledgeable and found the car we wanted and negotiated t More

by kcam66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Biju
Feb 23, 2018 -

Principle BMW of San Antonio responded

kcam, thank you for coming to BMW of San Antonio for your recent purchase! We are honored to have the opportunity to serve you and we hope that you will come back and see us again in the future!

February 23, 2018

Excellent experience I loved working Victor. He is a great person to work with. I would highly recommend Victor. He is informative and very willing to give as many details More

by BANAZEK.CHRISTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
Feb 23, 2018 -

Principle BMW of San Antonio responded

Chrysty, thank you for choosing BMW of San Antonio and for taking the time to leave such a positive review. We hope to see you again soon!

February 23, 2018

Purchase at 2016 s covertiable Chili Res Had a great experience at Mini of San Antonio sale advisor was awesome Shashwat Devu. and Albie Burch was Fantastic !!!!!! LOVE MiNi of San Ant More

by LEVI713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shashwat devu
Feb 26, 2018 -

Principle BMW of San Antonio responded

Thank you so much for your kind words about your experience!! We can't wait to see you again!

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