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Principle BMW of San Antonio

San Antonio, TX

4.6
1,429 Reviews
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15507 I-10 West

San Antonio, TX

78249

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Showing 1,429 reviews

February 19, 2018

Great price and quality quick service I had a great buying experience. My sales agent, Jenny was great. She answered all of my questions quickly and professionally and I never got a pushy More

by BRYANSCHERZINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny
Feb 20, 2018 -

Principle BMW of San Antonio responded

Bryan, we are so glad that Jenny took great care of you! Thanks for your feedback, we truly appreciate it!

February 19, 2018

Fair, focused, and professional Kudos to Josh Barraza, Elise Delage, and Francis Macias... Fair - provided an honest and transparent buying experience. Focused - centered o More

by jcmart783
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Barraza, Elise Delage
Feb 20, 2018 -

Principle BMW of San Antonio responded

We value your business and this thoughtful review of your experience! Thanks so much for trusting us to find the vehicle you were looking for! We look forward to your next visit!

February 19, 2018

It was an amazing experience The experience was great. The prices were reasonable and the customer service with Mr. John Rhine was amazing. He really listened to my wishes, dreams More

by RONALD7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rhine
Feb 20, 2018 -

Principle BMW of San Antonio responded

Ronald, we're so glad your experience was top-notch! We value your business and your feedback and look forward to serving you again soon! Thanks so much!

February 19, 2018

Terrible experience with finance This was my first time buying a brand new car an my experience with finance when I chose NOT to buy all of the extra options the atmosphere changed. More

by LALAPOLJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance
Feb 23, 2018 -

Principle BMW of San Antonio responded

We'd love to speak with you about your encounter so we can discuss what went wrong and how we can provide more positive experiences for future visits. Please give us a call at 210-732-7121 to speak with our General Sales Manager. Bryan Barton. Thanks!

February 19, 2018

“Ultra Mini” Mini Cooper took care of my family when other dealers wouldn’t take the time. They listened while others told us what we needed. Thanks. More

by FVGARCIA04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shashwat Devu
Feb 20, 2018 -

Principle BMW of San Antonio responded

It is our pleasure to make sure our customers' needs are being met and they feel well taken care of! We hope to see you again soon! Thanks!

February 19, 2018

Great buying experience. All went very well. Very happy with the buying (Steven Page) and financing (Taylor Garrett) experience. Would be glad to re commend this dealership t More

by jecanseco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Page + Taylor Garrett, Yvonne Garcia
Feb 20, 2018 -

Principle BMW of San Antonio responded

jecanseco, we truly appreciate your kind review and recommendation! We hope to work together again in the future!

February 19, 2018

BMW X-5 Purchase Purchased a 2017 BMW X-5 CPO but found out that unbeknown to the dealer the car had some significant body and paint work on the front. The Manager up More

by Pete.Morris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason (forgot his last name) He sold me the 2017 BMW CPO but the dale was reversed, Yvonne Garcia
Feb 20, 2018 -

Principle BMW of San Antonio responded

Pete, we're glad everything was sorted out and you left with a beautiful new BMW! Thanks for your review, we hope you enjoy your vehicle and will let us know how else we can assist you!

January 30, 2018

Outstanding I had the best experience ever buying a car. I found the car sent email got a email back fast from Jared Dodds. He was nice and professional. I bought More

by Dlewis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jared Dodds
Feb 18, 2018 -

Principle BMW of San Antonio responded

We are thrilled that you found what you were looking for and the process was seamless! Thanks for your feedback, it means a lot to know our team made your experience exceptional!

November 25, 2017

Faylin made our experience outstanding We moved our BMW to TX from Seattle and considered selling it since the service in Seattle was so disappointing. Faylin in the service department at B More

by May
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faylin
November 25, 2017

Service visit This being a new experience for me Faylin Miller made it very smooth visit. Explained everything offered suggestions and answered all my questions and More

by geojuar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miller,Faylin
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