Principle BMW of San Antonio

Great experience at BMW SA I've been a loyal customer of BMW SA since 2011. Their high customer satisfaction is what keeps me coming back year after year. The service advisors a I've been a loyal customer of BMW SA since 2011. Their high customer satisfaction is what keeps me coming back year after year. The service advisors and service techs are very knowledgeable and always get the job done right. I recommend, and refer my friends to, Jonathan Fryer as service advisor for his great job. More

Awesome visit Jonathan was a very attentive advisor. He stuck to his word and the car was done when he said it would be at the price he quoted. Overall awesome serv Jonathan was a very attentive advisor. He stuck to his word and the car was done when he said it would be at the price he quoted. Overall awesome service. More

Exceptional Sales and service I would like to thank Mini of San Antonio for always providing exceptional sales and service. When I bring my Mini in for a wash or service I am greet I would like to thank Mini of San Antonio for always providing exceptional sales and service. When I bring my Mini in for a wash or service I am greeted by my first name and always feel welcomed and not just a number. In the past three years I have purchased four Mini's, and with each one, all concerns and problems were addressed and fixed on or before the promised completion time. I especially want to thank Benjamin, Rob, William, and Felicia. These individuals are why Mini of San Antonio is the premier dealership that it is. More

Improved from last time Robert definitely made the experience better than my last couple visits. Putting a 2star on price. Given that I can by all the oem equipment to cha Robert definitely made the experience better than my last couple visits. Putting a 2star on price. Given that I can by all the oem equipment to change the oil on my car for $70 not sure why the price needs to approach $300 for an oil change. More

Exceeds Expectations BMW of San Antonio has always given me the peace of mind that I need when I have to bring my car in for anything. Unfortunately someone took off my co BMW of San Antonio has always given me the peace of mind that I need when I have to bring my car in for anything. Unfortunately someone took off my cover from my back bumper and I need to replace it. I called Courtney and immediately she took care of me. She explained the process and what I needed to do in order to get it replaced and ordered it for me right away. More

Great service advisor. Poor sales management I tried to bring my business to the sales side of the dealership but the sales management was unable to work with me in any way. So I took my business I tried to bring my business to the sales side of the dealership but the sales management was unable to work with me in any way. So I took my business else where. I now bring my car in for service and have built a great relationship with Courtney one of the service advisors. She is by far the best SA I have been in contact with over the 10 years I have been to the dealership More

Great Service Emmanuel Colon always provides me with a great customer service experience, that's why I purchased my second BMW at this location. I will recommend Em Emmanuel Colon always provides me with a great customer service experience, that's why I purchased my second BMW at this location. I will recommend Emmanuel Colon and BMW of San antonio to all my friends and family. More

Above and beyond The service team here truly takes care of you and your vehicle. I brought my car in needing to only top off the exhaust fluid. The service manager, J The service team here truly takes care of you and your vehicle. I brought my car in needing to only top off the exhaust fluid. The service manager, Jose, noticed my vehicle warranty was close to expiring so he did a full vehicle check up and replaced everything from windshield wipers to interior cosmetic flaws. Jose has gone above and beyond to ensure my vehicle is a safe and comfortable drive. He also made it possible to service my vehicle despite the busy holiday rush and difficulty getting an appointment. More

Maintenance Ricky B was by far the most responsive professional of BMW San Antonio. I was greatly satisfied by the service that the dealership had to offer and wi Ricky B was by far the most responsive professional of BMW San Antonio. I was greatly satisfied by the service that the dealership had to offer and with Ricky's professional help. I would definitely recommend. Great job guys!!! More

This is how car buying should be! I was browsing cars.com for a used Porsche 911, and spotted the car that I now own. I thought the price was a typo, as it was over $12,000 less than a I was browsing cars.com for a used Porsche 911, and spotted the car that I now own. I thought the price was a typo, as it was over $12,000 less than anything I could find locally in NC, and several thousand dollars nationally. I sent an Inquiry to the dealership, but decided to follow up with a call a few minutes later, and was fortunate to reach Josh Barraza, who confirmed the price, and availability of the car. Josh was super easy to work with, and it was quite refreshing to not have a sales person hound me, after first contact. On the contrary, I was the one calling and texting Josh daily, before deciding to go ahead with the purchase, and after, with follow up questions. He was very patient, and thorough, even going out in the rain to take pictures of all the tires, and followed up by getting the actual tread depth of each tire. I flew to San Antonio to pick up the car, and drive it back home, and whatever trepidation I had, that there would be something wrong with the car was immediately gone, when I saw it, and opened the door to what still smelled like a new car. A quick trip to the business office to meet with Mr. Bob Bristol, and I was out the door. Kudos to Mr. Bristol, for none of the hard sell of aftermarket warranties, or tire protection, etc. I simply said "no thanks", and that was it. I would not hesitate to buy another vehicle from BMW of San Antonio, or recommend it friends, family, or whoever happens to read this review. Marlon C. Mitchell More