Principle BMW of San Antonio

Was met very shortly after my stated appointment time and checked in promptly. Was kept informed throughout the day. All concerns addressed and car was serviced well checked in promptly. Was kept informed throughout the day. All concerns addressed and car was serviced well More

Victor was really helpful! I love my new car!! If you ever come here, ask for victor! I love my new car!! If you ever come here, ask for victor! More

Great service and always so pleasant! Highly recommend and love my service advisor Michal Boehme. Highly recommend and love my service advisor Michal Boehme. More

Superb service department! Holly has handled my Mini’s service since I bought it June 2024. She’s done a great job of keeping me informed of the car’s status every step of th Holly has handled my Mini’s service since I bought it June 2024. She’s done a great job of keeping me informed of the car’s status every step of the way. I brought it in this time for a safety recall and I was provided with essentially the same car; some dealerships don’t do this, so it’s appreciated. Her coworker, Alexandria provided me with info when Holly was out of pocket—and she is also great. Thank you! More

Good service, prompt reception, very clean, good coffee, and good diagnostic with a good report and good diagnostic with a good report More

I have had the pleasure to work with Ryan Watson in service and he makes every visit easy and most reliable. service and he makes every visit easy and most reliable. More

I looked over the inventory at my leisure. No pressure. When I was ready, I came in and was greeted with professionalism, efficiency, and just good vibes. Well done, everyone. The vehicle is s No pressure. When I was ready, I came in and was greeted with professionalism, efficiency, and just good vibes. Well done, everyone. The vehicle is so high quality. I’m so pleased. Every day. More

I recently visited the service department at PRINCIPLEAUTO GROUP for an oil change, and I couldn't be more satisfied with my experience. The staff was professional, efficient, and friendly from PRINCIPLEAUTO GROUP for an oil change, and I couldn't be more satisfied with my experience. The staff was professional, efficient, and friendly from start to finish. He explained everything clearly and ensured I get my car back by the end of the day. The service was completed quickly, and my car is running smoothly. I truly appreciate their dedication to providing top-notch customer care. Highly recommended for anyone needing reliable and hassle-free service! More

The best Dealership, very helpful and always provides loaner car whenever I request it.Mr. Juan Cantu was very helpful and attentive. loaner car whenever I request it.Mr. Juan Cantu was very helpful and attentive. More

My advisor Joseph has consistently provided A Plus service! My 20 year old vehicle is always taken great care by a master technician! service! My 20 year old vehicle is always taken great care by a master technician! More