Principle BMW of San Antonio

This dealership has excellent service. The sales person I dealt with, Paul, was very thorough in explaining everything about the vehicle. He was very businesslike, and friendly, explaining The sales person I dealt with, Paul, was very thorough in explaining everything about the vehicle. He was very businesslike, and friendly, explaining the car details. I will definitely continue doing business with this dealership as this is my 5th BMW that I purchase or lease from them. More

I like the walk through video, when viewing the undercarriage of the car. The rep is prompt on calling when the car is ready, and I didn't have any down time at work. undercarriage of the car. The rep is prompt on calling when the car is ready, and I didn't have any down time at work. More

Great personal. Always helpful Always prompt with service. Never have I ever gone there and had a bad experience. Always a professional experience with all employees Always helpful Always prompt with service. Never have I ever gone there and had a bad experience. Always a professional experience with all employees. More

Your service department is excellent and now I know the sales department is also. Taylor and Eddie were helpful and made the process of purchasing a car easy. Love my car! sales department is also. Taylor and Eddie were helpful and made the process of purchasing a car easy. Love my car! More

Personnel are extremely professional, along with one of the nicest facilities in the United States. the nicest facilities in the United States. More

Kristian was my service advisor and partnered with me to get several issues resolved. Very busy and very efficient dealer get several issues resolved. Very busy and very efficient dealer More

Repair’s excellent but waiting time bad had to wait 5 hours that’s too much hours that’s too much More

John Gamboa did an outstanding job to help me when I rolled in with a slashed tire from road construction. He was courteous, listened, and made me feel taken care of and safe. Thank you, John! Fi rolled in with a slashed tire from road construction. He was courteous, listened, and made me feel taken care of and safe. Thank you, John! Five stars. More

Professional competent responsive it deserves 10 stars if you have any questions, please call me you have any questions, please call me More

The service center performed my X3 M40i's first oil and filter change. Lauren was the service advisor assigned to me. She was very friendly, knowledgeable, and helpful in getting things squared away. I had filter change. Lauren was the service advisor assigned to me. She was very friendly, knowledgeable, and helpful in getting things squared away. I had opted to wait in the dealership's lounge, and was appreciative that she stopped by there to update me on the progress of the service. Total time at the service center was approximately 90 minutes. All in all, this was a great service experience. More