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Principle BMW of San Antonio

San Antonio, TX

4.6
1,607 Reviews
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15507 I-10 West

San Antonio, TX

78249

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Showing 1,607 reviews

October 14, 2025

What a great experience buying from here, ask for Cesar Arrambide for a seamless purchase. More

by martin.lizares
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Arrambide
Oct 16, 2025 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 13, 2025

This dealership is top notch. All employees are amazing and professional. They know the product well More

by eva_qntn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donavan Hargrove
Oct 16, 2025 -

Principle BMW of San Antonio responded

Hi, we are so happy to read such a great review about Principle BMW of San Antonio! Please don't hesitate to reach out if there's anything additional we can do for you.

October 13, 2025

The Service Department at BMW of San Antonio goes above and beyond for your vehicle care and customer satisfaction, despite the high volume of customers coming in and out. Mr. Rosario A. is the best Client More

by NuNo VI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alamd Rosario
Oct 16, 2025 -

Principle BMW of San Antonio responded

Hi Nuno, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 11, 2025

Excellent service and fast. Erin was amazing and kept me informed throughout the process. Thank you . More

by Croper1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
Oct 14, 2025 -

Principle BMW of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. Please don't hesitate to reach out if there's anything additional we can do for you.

October 08, 2025

Principle has great customer service. Their communication and upbeat attitude make for a pleasant experience. More

by Marthe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Pantoya
Oct 11, 2025 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 07, 2025

Our sales person was great, Adam Castillo. Took time to make us welcome, demonstrate car features and even followed up with us following purchase. More

by Donna Ostrom
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam castillo
Oct 11, 2025 -

Principle BMW of San Antonio responded

Hi Donna, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2025

I was very pleased with the personal touch, and Chidubem was great at keeping me updated through the service process. He was very prompt in giving me an ETA on things and provided several options for parts More

by Ken Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chidubem Chukwu
Oct 05, 2025 -

Principle BMW of San Antonio responded

Hi Ken, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Principle BMW of San Antonio. We can't wait to see you again, have a great day.

October 01, 2025

Had a great experience and Gabrielle was an integral part of that experience, much so that I would recommend my friends and family to use this service. More

by Muniza64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabrielle
Oct 01, 2025 -

Muniza64 responded

Gabrielle DeLuca

Nov 13, 2025 -

Principle BMW of San Antonio responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 30, 2025

Very courteous, kept their word on delivery of new vehicle. Rep Biju was very helpful in locating my new car More

by leeepina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Biju
Oct 04, 2025 -

Principle BMW of San Antonio responded

Leeepina, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Principle BMW of San Antonio. Please don't hesitate to reach out if there's anything additional we can do for you.

September 27, 2025

Good service bit macanic never updates the next oilchange on screen but that's it More

by fcovillarreal60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
3.0
This rating includes all reviews, with more weight given to recent reviews.
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