Principle BMW of San Antonio

Exceeds Expectations BMW of San Antonio has always given me the peace of mind that I need when I have to bring my car in for anything. Unfortunately someone took off my co BMW of San Antonio has always given me the peace of mind that I need when I have to bring my car in for anything. Unfortunately someone took off my cover from my back bumper and I need to replace it. I called Courtney and immediately she took care of me. She explained the process and what I needed to do in order to get it replaced and ordered it for me right away. More

Great service advisor. Poor sales management I tried to bring my business to the sales side of the dealership but the sales management was unable to work with me in any way. So I took my business I tried to bring my business to the sales side of the dealership but the sales management was unable to work with me in any way. So I took my business else where. I now bring my car in for service and have built a great relationship with Courtney one of the service advisors. She is by far the best SA I have been in contact with over the 10 years I have been to the dealership More

Great Service Emmanuel Colon always provides me with a great customer service experience, that's why I purchased my second BMW at this location. I will recommend Em Emmanuel Colon always provides me with a great customer service experience, that's why I purchased my second BMW at this location. I will recommend Emmanuel Colon and BMW of San antonio to all my friends and family. More

Above and beyond The service team here truly takes care of you and your vehicle. I brought my car in needing to only top off the exhaust fluid. The service manager, J The service team here truly takes care of you and your vehicle. I brought my car in needing to only top off the exhaust fluid. The service manager, Jose, noticed my vehicle warranty was close to expiring so he did a full vehicle check up and replaced everything from windshield wipers to interior cosmetic flaws. Jose has gone above and beyond to ensure my vehicle is a safe and comfortable drive. He also made it possible to service my vehicle despite the busy holiday rush and difficulty getting an appointment. More

Maintenance Ricky B was by far the most responsive professional of BMW San Antonio. I was greatly satisfied by the service that the dealership had to offer and wi Ricky B was by far the most responsive professional of BMW San Antonio. I was greatly satisfied by the service that the dealership had to offer and with Ricky's professional help. I would definitely recommend. Great job guys!!! More

This is how car buying should be! I was browsing cars.com for a used Porsche 911, and spotted the car that I now own. I thought the price was a typo, as it was over $12,000 less than a I was browsing cars.com for a used Porsche 911, and spotted the car that I now own. I thought the price was a typo, as it was over $12,000 less than anything I could find locally in NC, and several thousand dollars nationally. I sent an Inquiry to the dealership, but decided to follow up with a call a few minutes later, and was fortunate to reach Josh Barraza, who confirmed the price, and availability of the car. Josh was super easy to work with, and it was quite refreshing to not have a sales person hound me, after first contact. On the contrary, I was the one calling and texting Josh daily, before deciding to go ahead with the purchase, and after, with follow up questions. He was very patient, and thorough, even going out in the rain to take pictures of all the tires, and followed up by getting the actual tread depth of each tire. I flew to San Antonio to pick up the car, and drive it back home, and whatever trepidation I had, that there would be something wrong with the car was immediately gone, when I saw it, and opened the door to what still smelled like a new car. A quick trip to the business office to meet with Mr. Bob Bristol, and I was out the door. Kudos to Mr. Bristol, for none of the hard sell of aftermarket warranties, or tire protection, etc. I simply said "no thanks", and that was it. I would not hesitate to buy another vehicle from BMW of San Antonio, or recommend it friends, family, or whoever happens to read this review. Marlon C. Mitchell More

Eager to please! It was a a cold rainy morning when we arrived at BMW of San Antonio, everyone was eager to make us comfortable and see to our needs! Don Wilkinson app It was a a cold rainy morning when we arrived at BMW of San Antonio, everyone was eager to make us comfortable and see to our needs! Don Wilkinson approached us with a friendly smile and was immediately helpful. We took several test drives and he does know his cars! I love my new BMW, I'm glad he found this one for me! More

Excellent service Both my husband and I had the opportunity of purchasing our cars at San Antonio BMW dealership and we had a great experience. Don Wayne Wilkinson s at Both my husband and I had the opportunity of purchasing our cars at San Antonio BMW dealership and we had a great experience. Don Wayne Wilkinson s attention and service to us was outstanding since our first purchase of the X1. I would definitely recommend the dealership to my friends. More

Service experience I purchased a new 2016 535i BMW and saw condensation in both headlights after a heavy down pour of rain, the same day of purchase. Additionally, ther I purchased a new 2016 535i BMW and saw condensation in both headlights after a heavy down pour of rain, the same day of purchase. Additionally, there was obvious burnt smell. I contacted my sales advisor the same day and he assigned Ricky to be my service advisor. Ricky contacted me the following day and was very attentive with my concerns. There was a hiccup when vehicle was dropped off under the care of another service advisor (Jose Rodriguez) since Ricky was not available. Upon pick up of vehicle, Ricky provided great service. More

Excellent Service! Ricky Barrow in service takes great care of my families vehicles! He's an excellent service advisor. Be sure to request him for your next service app Ricky Barrow in service takes great care of my families vehicles! He's an excellent service advisor. Be sure to request him for your next service appointment! Josh G. More