Principle BMW of San Antonio

First class customer service Steven Page made the car buying process easy. He is very responsive when I have questions and when I had a small issue - he took full ownership and r Steven Page made the car buying process easy. He is very responsive when I have questions and when I had a small issue - he took full ownership and resolved it quickly. Everyone at BMW San Antonio is friendly and it is clear that they all work together as a team. I will be a lifelong customer of BMW SA. More

A good place I was ready to purchase a pre-owned BMW i3 and trade in my present car. I found that BMW of San Antonio had several in stock. I made an appointment wi I was ready to purchase a pre-owned BMW i3 and trade in my present car. I found that BMW of San Antonio had several in stock. I made an appointment with Pedro Davila, who I asked -first thing- if he knew "everything there is to know about the i3". He laughingly said he did, and sure enough he was right. The car was waiting right by the door and in charge mode. Pedro gave us a very knowledgeable review before we went for the test drive. As I drove the car he was able to describe other features. Pedro was not at all aggressive as far as the purchase went - he was encouraging but left time for questions and thought. We did the necessary paperwork and finalized the deal, pretty painlessly! My only negative is that the waiting time after the purchase to actually drive the car home was very long. This is not really anyone's "fault" because it was the last day of the month, a holiday weekend, and end of the sales cycle, but with my cash purchase I certainly didn't think I'd have to wait for the finance department to finish off the details. I suspect if you go during the week or on an earlier weekend there would not be that problem. The staff at the dealership is friendly and helpful, and the waiting area nice. This was a good experience over-all and I am extremely happy with my purchase. More

Customer Service was excellent. Sales and management were very helpful and friendly. First time having a pleasant experience in the finance department lol W Service was excellent. Sales and management were very helpful and friendly. First time having a pleasant experience in the finance department lol Will shop again in the future. More

quick and easy They had a large selection of pre owned vehicles. Well priced. I came with pre arranged financing from my bank. BMW was able to cut that rate in ha They had a large selection of pre owned vehicles. Well priced. I came with pre arranged financing from my bank. BMW was able to cut that rate in half. In and out in under 2 hours.... Love the car!!!! highly recommend More

Great and exciting Good ,fast service,answer all of our questions,I would definitely recommend Lisa and bmw dealerships to friends and family, we where treated as part Good ,fast service,answer all of our questions,I would definitely recommend Lisa and bmw dealerships to friends and family, we where treated as part of a family. Thank you for your service More

elise did a great job! elise did a great job, my wife is very satisfied! only down side was the long wait for financing the vehicle, would recommend more individuals in this elise did a great job, my wife is very satisfied! only down side was the long wait for financing the vehicle, would recommend more individuals in this department especially on a saturday. RL More

Awesome experience I had an awesome experience buying my BMW. They have great quality vehicles at great prices and there was no hassle or haggle. The sales team was grea I had an awesome experience buying my BMW. They have great quality vehicles at great prices and there was no hassle or haggle. The sales team was great and helped me every step of the way. I’ll definitely return for future purchases. More

It was a good experience I found good number of cars and deals in this bmw. I asked for a car but gave me better options. I would be really happy if they would have negotiated I found good number of cars and deals in this bmw. I asked for a car but gave me better options. I would be really happy if they would have negotiated well. The sales person biju was really helpful. More

BMW 2801xd Good people, excellent dealership, Lisa Robinson was an excellent sales lady. she treated me really well and succeeded my expectations. she tried to m Good people, excellent dealership, Lisa Robinson was an excellent sales lady. she treated me really well and succeeded my expectations. she tried to make everything better for us and really make us felt really comfortable and she help me to get my car. More

They treat me really well. Rob Silva was an excellent salesman. He treated me really well and succeeded my expectations. He tried to make everything better for us and really mak Rob Silva was an excellent salesman. He treated me really well and succeeded my expectations. He tried to make everything better for us and really make us felt really comfortable. More