Principle BMW of San Antonio

Great European Delivery Experience with BMW San Antonio I highly recommend BMW of San Antonio for your next BMW purchase especially if you are doing European Delivery. They understand the program and the p I highly recommend BMW of San Antonio for your next BMW purchase especially if you are doing European Delivery. They understand the program and the process. The sales rep that I dealt with Josh Barraza was knowledgeable and easy to deal with. We agreed to a competitive price very quickly and then proceeded to work all the details for European Delivery. I was kept up to date by Josh on the status of my build and when it was time to finalize all the paper work it was painless without any hassles. This is the 5th BMW that I have owned, and the 2nd European Delivery that I have done and it won't be the last and I would definitely look forward to working with Josh and BMW of San Antonio for my next one. More

Will not buy another BMW We have owned a BMW and would like to purchase another one. BUT we will NOT! It's a shame that BMW of San Antonio doesn't care for their customers AFT We have owned a BMW and would like to purchase another one. BUT we will NOT! It's a shame that BMW of San Antonio doesn't care for their customers AFTER the sale! The service is terrible! More

Excellent Process..........!! Leased an X5 a couple of months ago. Could not be happier with the process leading up to this lease. Especially enjoyed the paperwork process only tak Leased an X5 a couple of months ago. Could not be happier with the process leading up to this lease. Especially enjoyed the paperwork process only taking 20 minutes. That is always the worst part of car buying (in my opinion) and it was painless. The car was delivered as promised and our Sales Advisor's did a great job covering the detail's of the car before we drove off of the lot. This is not our first lease from BMW of San Antonio, but I do feel things have improved much since Principle took over. It was also confirmed that they will be building a new Dealership over around I10 & 1604 which will be much larger and state of the art............!! More

unless you have a+ credit don't waste your time I recently visited this dealership because They had a used vehicle I fell in love with. First, I am a young looking 31 year old woman. So, the sale I recently visited this dealership because They had a used vehicle I fell in love with. First, I am a young looking 31 year old woman. So, the salesman spoke to my mom directly even though we both corrected him several times. Also, there was 2 paint issues on the car that they did not disclose online and would not compromise AT ALL to fix. Lastly, they are only interested in going through BMW financial and I mentioned my credit union and personal bank several times and the salesman attempted to talk me out of financing anywhere else. When he gave me prices after running my credit it was only from bmw financial. I knew my credit union would give me a better interest rate but was not given an option to go that route. Instead I was told they would have to put the car back up for sale. If you want options and to not be treated like a customer wasting their time then don't go here. BMW financial is the highest APR Option I've been quoted. And they say they sell the best cars then show you a car with a paint issue that would require repainting the entire front fender aand basically look at you like "what did you expect? You buy the car and that paint issue will be YOUR issue!" More

sorry I went there It took them three weeks to get my car back when I took it in. Service would not text me back on how the car was doing. I had my air-conditioner fixed It took them three weeks to get my car back when I took it in. Service would not text me back on how the car was doing. I had my air-conditioner fixed More

Great Service! I purchased my car with Kevin a few months ago and have nothing but good things to say about the experience. He was knowledgable, very nice and made e I purchased my car with Kevin a few months ago and have nothing but good things to say about the experience. He was knowledgable, very nice and made everything really easy. I will be going back to him again. More

Satisfy with my purchase. I would like to recommend Josh Barraza for be helpfully and an excellent experience when I make my last purchase (320i) in BMW of San Antonio Tx. I would like to recommend Josh Barraza for be helpfully and an excellent experience when I make my last purchase (320i) in BMW of San Antonio Tx. More

Poor service, too busy I took my bmw 535i to have back brakes repaired as they were making a noise when brakes applied. Since I don't live in San Antonio, I had to trailer I took my bmw 535i to have back brakes repaired as they were making a noise when brakes applied. Since I don't live in San Antonio, I had to trailer it into the service dept and couldn't find any parking and the service bays were all backed up. Over the next week, they replaced the brake pads, rotors, and sensor at $$$$ and I picked up the car the following Saturday. About two weeks later the car was making the same noise and was asked to bring it in and they would look at it. I trailered it in again this past week and they cannot hear the thumping noise from braking. It is frustrating not having a bmw dealership in San Angelo and having to trailer it to San Antonio and them not get it fixed correctly. It is also very hard to talk to anyone in the service department due to the volume of cars being serviced. More

Recent 535i Purchase I purchased a new 535i through Josh Barraza, Sales and dealt with Josh Roberts, BMW Genius for the accessories. By far, the overall experience was OUT I purchased a new 535i through Josh Barraza, Sales and dealt with Josh Roberts, BMW Genius for the accessories. By far, the overall experience was OUTSTANDING!!!These two know their stuff and made the transactions seamless. Extremely satisfied...thanks guys! Give them a raise!!! More

Great service! Josh made me feel super comfortable with my purchase, he knew a lot about cars, was super nice, and made the car buying process so easy. Josh made me feel super comfortable with my purchase, he knew a lot about cars, was super nice, and made the car buying process so easy. More