Principle BMW of San Antonio

First BMW experience was Fantastic This was my first BMW, and first time looking at cars in 12 years. I had been dreading it, with the constant testing and looking for answers and num This was my first BMW, and first time looking at cars in 12 years. I had been dreading it, with the constant testing and looking for answers and number-haggling. But after research online, I found that the exact car I had built on the BMW website was right here on the lot of BMW of San Antonio. I filled out a form online, and was called back within the hour for a frank and open discussion of where I was financially and what I wanted to see. I made an appointment, drove to dealership, was met by Josh, and that same day I was driving home in my new car, with all my expectations exceeded. The dealership made this the easiest car-buying adventure I ever had (in 40 years). I am happy with the car, the salesman, and the dealership. No stress, no worries, and all questions happily answered. More

Incredible Experience at BMW San Antonio! 5 stars hands down This was an absolutely incredible experience from start to finish. I worked closely with Tim Navarrete , who treated me as if I were a friend of the f This was an absolutely incredible experience from start to finish. I worked closely with Tim Navarrete , who treated me as if I were a friend of the family. He listened to what I wanted, researched the best options and executed with a fantastic offer and BMW that well exceeded my expectations. Not to mention his customer service... impeccable! Michael King was amazing as well. They made an excellent team and really bent over backwards to take care of me! I would highly recommend BMW of San Antonio to anyone I know. They'll make it happen for you. Everyone there is super friendly. Great vibes all around, but if you can get Tim, icing on the cake. More

Not an ordinary car dealership. I purchased a Mini Cooper at this dealership in 2011 and it was recently time for a trade. I was interested in a BMW but a local dealership in Houston I purchased a Mini Cooper at this dealership in 2011 and it was recently time for a trade. I was interested in a BMW but a local dealership in Houston was not responding in a timely manner to my requests for information. I emailed BMW of SA and immediately got a call back from Michael King. He was very personable, helpful, and always called or emailed when he said he was going to. I not only find that amazing with a dealership, but amazing for anyone in general nowadays. I had everything worked out over the phone and email, and drove to San Antonio. They had my paperwork and deal done in under two hours. Kevin was my test drive salesman; he had a great sense of humor and was detailed in explaining the features of the vehicle. He even set up my Sirius service before I left. Everyone I met there is super nice, and I would highly recommend them. This is the kind of customer service other dealerships should aspire to provide. More

Very Professional We had a good idea what we wanted when we walked into the dealership and they were very helpful in getting us into a new car. Both gentleman were cons We had a good idea what we wanted when we walked into the dealership and they were very helpful in getting us into a new car. Both gentleman were consummate professionals and very easy to work with. More

Experience was GREAT! I am from out of town and would be in San Antonio for the weekend. Begin the process with Josh online and everything was taken care of over email! Went in simply to sign. Entire pro in San Antonio for the weekend. Begin the process with Josh online and everything was taken care of over email! Went in simply to sign. Entire process was FAST! More

This was my fourth new BMW purchase in the past 20+ years and by far the easiest and most enjoyable. The staff at BMW of San Antonio were very professional and handled my purchase and trade with ease. I wo and by far the easiest and most enjoyable. The staff at BMW of San Antonio were very professional and handled my purchase and trade with ease. I would highly recommend Jeff Cartwright for your BMW needs in the South Texas region. More

I was skeptic walking into the dealership because I never thought that the car that I saw online would be mine. I was a little upside down in my trade (Saab 97x 2006), however I mentioned that before I walk thought that the car that I saw online would be mine. I was a little upside down in my trade (Saab 97x 2006), however I mentioned that before I walked in and had it in my mind that there may be a negotiation with this end of the deal. Natalie greeted me with a very friendly Hello and a firm handshake which is ALWAYS a good thing for me when I am dealing in a professional situation.. We proceeded to sit at her desk for about 20 mins where we worked out specific details for the vehicles and she went to her manager Michale for approval. We went for a short test drive and I knew I was jumping with excitement inside but could NEVER let that be seen on the outside for fear of being too anxious for the sale. She came back to me, presented me the dealership deal with the financing that was in the ballpark of what I wanted to spend. I signed the deal, asked Michael to check on specific financing parameters (which they did) and I signed the deal, picked up the car in the next 3 days and Natalie and Frank Jiang were very informative when explining the nuances of the vehicle (which I still have not mastered>>>but it sure is fun learning) I truly appreciate their time, commitment to my needs and most of all commitment to the product they sell. I am in the business of putting on memorable experience for many people, and this rates right up there with a top notch customer service experience. I may have done better myself...but this was a close as it gets. Thanks Team SA-BMW Jim J More

I have owned many BMW's so when it was time for a new one I began looking online to save myself some time. I found the model, color and amenities I wanted on BMW of San Antonio's website. I did research one I began looking online to save myself some time. I found the model, color and amenities I wanted on BMW of San Antonio's website. I did research on the fair price to pay and through their website was connected to Josh Barraza. I told Josh what I wanted and the price I needed to pay. (Car price haggling is one of my least favorite things to do - right next to root canal on the list.) With very minimal price negotiation we agreed on what I considered a fair price and set up a time for me to come into the dealership to buy the car. Did I mention I live in Austin? It was the most effortless car buying experience I have ever had. Josh did everything he said he would do, and got me through the process as quickly as possible. I also have to compliment Scot Carl who handled the financing part of the deal. Very friendly and professional. I will buy a car again from Josh Barraza. Friendly, knowledgable and most of all not a pushy car salesman. More

This was my first BMW purchase and will most certainly not be my last. I was very impressed and satisfied with the customer care and service that was shown by sales professional, Tim Navarrete. It was cle not be my last. I was very impressed and satisfied with the customer care and service that was shown by sales professional, Tim Navarrete. It was clear that Tim was extremely knowledgeable and willing to share his knowledge with me concerning my new BMW car purchase. I will recommend BMW of San Antonio as well as Tim Navarrete to all of my family and friends for their next BMW car purchase. Thanks again, Tim! Rudolph Gonzales More

This was my first BMW purchase and it went very well. Michael and Tim were very understanding of my needs and worked with me closely through the whole process to get this done in a very timely manner. I Michael and Tim were very understanding of my needs and worked with me closely through the whole process to get this done in a very timely manner. I felt like they treated my wife and I as if we had been doing business with them for years. The vehicle that we selected was exactly what we wanted and we couldn't be happier with this dealership !!! More