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Principle BMW of San Antonio
San Antonio, TX
1,607 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,607 reviews
September 26, 2025
Great support and personable support by Rene and whole team at the dealership. They made the buying process as reasonable as possible, addressed all our concerns, and met our desires. Highly recommended team at the dealership. They made the buying process as reasonable as possible, addressed all our concerns, and met our desires. Highly recommended! More
by Crfpogo
September 24, 2025
Perfect service , Mr C did a great job provided us information so we can have transportation to go home. What a fantastic guy y’all need to keep him. information so we can have transportation to go home. What a fantastic guy y’all need to keep him. More
by Charles18b
Employees Worked With
Chubum
September 24, 2025
Good experience and I enjoyed the customer service provided by the knowledge the sale's lady provided. provided by the knowledge the sale's lady provided. More
by SPORTY SPICE
Employees Worked With
September 24, 2025
Excellent service and selections of cars, just recently purchased my 6th BMW . I love them. New facility is superb .Don Wilkinson is my go-to guy for great sales and service purchased my 6th BMW . I love them. New facility is superb .Don Wilkinson is my go-to guy for great sales and service More
by uvadoc1
Employees Worked With
Don Wilkinson
September 19, 2025
I have been a customer of this BMW dealership for service requirements for 10+ years and have always been very satisfied. My satisfaction has occurred because of excellent service provided by the dealership’ requirements for 10+ years and have always been very satisfied. My satisfaction has occurred because of excellent service provided by the dealership’s service representative, Mr. Alamd Rosario. He is very knowledgeable and always takes care of my needs. More
by speedball825
Employees Worked With
Alamd Rosario
September 19, 2025
First time here I was impressed from start to finish advisor communication level above par Will return advisor communication level above par Will return More
by socalbeast1
Employees Worked With
September 15, 2025
I took my car in for an oil change. I received a text about a hour later that my car was ready. The Service member approached me and stated my car was good to go. I got into my car, cou I received a text about a hour later that my car was ready. The Service member approached me and stated my car was good to go. I got into my car, couldn’t find my keys. I then found them on the floor of the passenger side. As I was about to drive off, I checked my oil level from the menu and my car was “Below Minimum” on my oil. My car also gave me a warning that my oil was low and needed oil. I turned my car around and told the Service Advisor my oil was low, she then apologized. Another Service Advisor Richard Marrero came out to apologize and stated that the Technician is “Not used to working on older M Series!” Really? That was his excuse? That could have damaged my M3. I am extremely disappointed in the Service. More
by oldboston
Employees Worked With
Richard Marrero
September 12, 2025
BMW of San Antonio has a very nice show room. They have several vehicles you would like. The sales team is great. We used Victor Garcia.. They have several vehicles you would like. The sales team is great. We used Victor Garcia.. More
by dhamilton09
September 11, 2025
The schedule was perfect, the attention since arriving It was good. I do not understand much English and looked for the right person, thanks Rebeca, and the job well done. was good. I do not understand much English and looked for the right person, thanks Rebeca, and the job well done. More
by Edna
Employees Worked With
