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Principle BMW of San Antonio

San Antonio, TX

4.7
1,402 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,402 reviews

April 16, 2025

Great service and always so pleasant! Highly recommend and love my service advisor Michal Boehme. More

by saherzik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michal Boehme
Apr 18, 2025 -

Principle BMW of San Antonio responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

April 16, 2025

Superb service department! Holly has handled my Mini’s service since I bought it June 2024. She’s done a great job of keeping me informed of the car’s status every step of th More

by HJAMBO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Bell; Alexandria
Apr 18, 2025 -

Principle BMW of San Antonio responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2025

I have had the pleasure to work with Ryan Watson in service and he makes every visit easy and most reliable. More

by Lesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Watson
Apr 16, 2025 -

Principle BMW of San Antonio responded

Hello Lesha, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 14, 2025

Good service, prompt reception, very clean, good coffee, and good diagnostic with a good report More

by Bimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donavan Hargrove
Apr 17, 2025 -

Principle BMW of San Antonio responded

Hi Bimmer, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 11, 2025

I looked over the inventory at my leisure. No pressure. When I was ready, I came in and was greeted with professionalism, efficiency, and just good vibes. Well done, everyone. The vehicle is s More

by Eugene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Garcia
Apr 12, 2025 -

Principle BMW of San Antonio responded

Hi Eugene, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 10, 2025

The best Dealership, very helpful and always provides loaner car whenever I request it.Mr. Juan Cantu was very helpful and attentive. More

by Fernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Apr 11, 2025 -

Principle BMW of San Antonio responded

Hello Fernando, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 10, 2025

I recently visited the service department at PRINCIPLEAUTO GROUP for an oil change, and I couldn't be more satisfied with my experience. The staff was professional, efficient, and friendly from More

by Paul Priest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paublo Gallardo
Apr 14, 2025 -

Principle BMW of San Antonio responded

Hi Paul, thank you for taking the time to leave a review for us at Principle BMW of San Antonio. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 09, 2025

My advisor Joseph has consistently provided A Plus service! My 20 year old vehicle is always taken great care by a master technician! More

by sasharoonie78247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Pantoja
Apr 12, 2025 -

Principle BMW of San Antonio responded

Hi, we are pleased to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 08, 2025

Exceptional Service upon arrivall with friendly staff ready to assist for servicing my vehecle.. Juan ensured in advance options for appointment times that would work for me. More

by graciela.ciccarelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Apr 10, 2025 -

Principle BMW of San Antonio responded

Hi Graciela, thank you for your kind review; we are happy to pass along your comments to the team here at Principle BMW of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

April 08, 2025

I had a fantastic experience at this dealership. Thanks to sales team Pete Hinkel and Yemen Shalabi the process was the smoothest car buying experience I’ve had in a very long time. Yemen provided m More

by Yvette T,
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hinkel and Yeman Shalabi, Brad Lilley
Apr 12, 2025 -

Principle BMW of San Antonio responded

Hi Yvette, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. Please don't hesitate to reach out if there's anything additional we can do for you.