Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Principle BMW of San Antonio

San Antonio, TX

Overview
Reviews
Vehicles
4.7
1,404 Reviews
Call Dealership (210) 732-7121
View Awards

15507 I-10 West

San Antonio, TX

78249

Directions

By Type

Showing 1,404 reviews

May 01, 2024

I bought a new BMW SUV for my granddaughter in March 2024, and I must say, the gentleman who helped us, Mr. Rolando Rocha, was truly exceptional. We are extremely excited with our new BMW X1, and he mad More

by alfredvanraub
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Rolando Rocha
Report | Print
May 03, 2024 -

Principle BMW of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 29, 2024

Great costumer services, the seller was so knowledge with great attitude and good service I recommend this dealer to my friends More

by Lesser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Garcia
Report | Print
May 01, 2024 -

Principle BMW of San Antonio responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 26, 2024

In 45 years of buying automobiles, Biju made this on very easy - patient, yet assertive enough to keep the process going. More

by tekzun1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Biju Pilai
Report | Print
Apr 29, 2024 -

Principle BMW of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. Please don't hesitate to reach out if there's anything additional we can do for you.

April 26, 2024

Not very friendly at all. They tell you what you need. They offer to buy new tires and etc. Which is fine. If needed. Once they’re doing the service they can at least have the More

by margieboa12@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don’t remember name
Report | Print
April 26, 2024

Thorough, technically perfect and professional. will return in the future to meet all my bmw service needs. More

by jpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michal Boehme
Report | Print
Apr 29, 2024 -

Principle BMW of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 25, 2024

Great courteous service, fast and provided a loaner without tab later delivered car to home and picked up loaner More

by leeepina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Biju Pilai
Report | Print
Apr 28, 2024 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2024

Every time there’s an issue with my car I take it to my principal BMW dealership and My Advisor Paul always make sure everything is done correctly and I’m satisfied with it I like my car I like the way it More

by Ms Pickens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul my Advidor , & service parts
Report | Print
Apr 27, 2024 -

Principle BMW of San Antonio responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 24, 2024

Our Service Tech, Juan Cantu, is very courteous and professional. An outstanding Representative for BMW. More

by alfonso67gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Report | Print
Apr 27, 2024 -

Principle BMW of San Antonio responded

Hi, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

April 19, 2024

Best sales man was on top of his game and really good service went out of his way on his day off to take care of minor issues More

by Rey her a
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Melecio
Report | Print
Apr 20, 2024 -

Principle BMW of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

April 18, 2024

Excellent service experience! Between my service advisor (Juan) and my salesman (Ramone), they have made the Principle BMW experience fantastic! More

by Mchellec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramone Williams, Juan Cantu
Report | Print
Apr 20, 2024 -

Principle BMW of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

1
...
26
27
28
...
141