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Principle BMW of San Antonio

San Antonio, TX

4.7
1,410 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,410 reviews

March 26, 2024

Great turn around time getting my vehicle serviced and rapid response from technician Juan on status updates on my service pick up. More

by ytcooke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Mar 30, 2024 -

Principle BMW of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Principle BMW of San Antonio

March 25, 2024

It was a great red carpet experience with BMW and Michal/Amanda. Very professional and very helpful. TY More

by Eljancon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michal and Amanda
Mar 30, 2024 -

Principle BMW of San Antonio responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 22, 2024

The advisor: very professional . The cost to replace the tires is closely competitive with others. Excellent service. Please keep it up! Thank you. More

by buddy.garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu, Paublo Gallardo
Mar 30, 2024 -

Principle BMW of San Antonio responded

Buddy.garcia, we are so pleased you enjoyed your visit to Principle BMW of San Antonio!

March 21, 2024

Dealership very clean, well organized and all personnel truly professional. All personnel I contacted were courteous and helpful, without exception.. special kudos to my advisor, Mr. A Negron, a true pro More

by tomaria4748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A. Negron
Mar 30, 2024 -

Principle BMW of San Antonio responded

Tomaria4748, we are so pleased you enjoyed your visit to Principle BMW of San Antonio!

March 21, 2024

Always a timely service. Very informative on service recommendations. Advisors are always friendly and personable. More

by Refashn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Pantoja
Mar 30, 2024 -

Principle BMW of San Antonio responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 20, 2024

Taking my BMW in for 20,000 mile service and obtaining a loaner car was a breeze with Richard Moreno helping me. More

by Mary Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Moreno
Mar 30, 2024 -

Principle BMW of San Antonio responded

Mary Jane, we are so pleased you enjoyed your visit to Principle BMW of San Antonio!

March 20, 2024

Best car buying experience ever! Biju Pillai and Brad Lilley are rockstars are what customer service is all about. I will definitely be bringing my business back here. These gentleme More

by Joser686
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Biju Pilai, Brad Lilley
Mar 30, 2024 -

Principle BMW of San Antonio responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 19, 2024

Great Service Overall! Very courteous, professional service! Would definitely recommend BMW service to both family and friends! More

by Eduardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Marrero
Mar 30, 2024 -

Principle BMW of San Antonio responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 19, 2024

Customer service was phenomenal and they were very attentive. If service is needed, I will most definitely return. More

by Josiah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Watson
Mar 30, 2024 -

Principle BMW of San Antonio responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 19, 2024

Excellent customer service and great timing for service. Thank you for everything every time I come for service. More

by rosebud_dd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Boheme, Paublo Gallardo
Mar 30, 2024 -

Principle BMW of San Antonio responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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