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Principle BMW of San Antonio

San Antonio, TX

4.7
1,410 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,410 reviews

March 18, 2024

Superior, clean facilities. Very courteous and professional staff from the entry evaluator to my service advisor. Very well done! More

by hpdsweeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get name of young man who checked me in but he was very gracious and helpful, Paublo Gallardo
Mar 30, 2024 -

Principle BMW of San Antonio responded

Hpdsweeney, reviews like this give us motivation and help us ensure we provide high-quality care.

March 18, 2024

Called my salesman Don, and told him a loud noise was coming from the drivers door when opened or closed. He contacted Joseph, and within the hour heard back from him. He arranged for my car to be looked More

by Bgblount3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Willenson
Mar 30, 2024 -

Principle BMW of San Antonio responded

Bgblount3, we are so pleased you enjoyed your visit to Principle BMW of San Antonio!

March 15, 2024

Always very good at getting job done in a timely manner. Very friendly people throughout dealership. More

by Hotmel1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Mar 30, 2024 -

Principle BMW of San Antonio responded

Hotmel1957, we are so pleased you enjoyed your visit to Principle BMW of San Antonio!

March 15, 2024

Very smooth process and no stress or hassle trading in my car and buying a new one More

by maberys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny
Mar 30, 2024 -

Principle BMW of San Antonio responded

Hi Maberys, thank you for taking the time to leave a review for us at Principle BMW of San Antonio. We're happy we could meet your expectations!

March 14, 2024

I love my BMW that I purchased at Principle BMW of San Antonio. My client advisor, Christopher, was very knowledgeable and friendly. He made the whole car-buying experience pleasurable and hassle-free. More

by Monica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Lee
Mar 30, 2024 -

Principle BMW of San Antonio responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 14, 2024

Recently had my airbag recall performed at BMW of San Antonio (Principal) and was greatly impressed by the customer service I received. The service advisor Michal Boehme was very knowledgeable and respon More

by Bob R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michal Boehme
Mar 30, 2024 -

Principle BMW of San Antonio responded

Hi Bob R, thank you for taking the time to leave a review for us at Principle BMW of San Antonio. We're happy we could meet your expectations!

March 14, 2024

Everything is perfect except that the car was ready at 6:30 pm instead as 5 pm as promise. Also, they charged 3% extra for using credit card More

by Su
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Watson
Mar 30, 2024 -

Principle BMW of San Antonio responded

Hi Su, thank you for taking the time to leave a review for us at Principle BMW of San Antonio. We're happy we could meet your expectations!

March 13, 2024

Nick the sales person was super amazing and very helpful with the process. Thank you! More

by AL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick the sales person who is not in the lists above
Mar 30, 2024 -

Principle BMW of San Antonio responded

Hi Al, thank you for taking the time to leave a review for us at Principle BMW of San Antonio. We're happy we could meet your expectations!

March 12, 2024

Special thanks to Kay and Yvonne for helping me thru the buying process, super friendly team easy to talk to More

by Dante M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kafele Starling, Yvonne Garcia
Mar 30, 2024 -

Principle BMW of San Antonio responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 12, 2024

Excellent customer service. I had a flat tire and was given the best care, possible. More

by Bmwgirl2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Watson
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