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Principle BMW of San Antonio

San Antonio, TX

4.7
1,404 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,404 reviews

March 07, 2024

Really pissed off after needing to get brakes and tires after 12k miles…again!!! “Well sir, the tires already come with less thread than normal and you must really use those brakes a lot.” If this is what More

by SandMan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Pantoja
Mar 29, 2024 -

Principle BMW of San Antonio responded

Hi Sandman, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.

March 07, 2024

Victor made buying my new X3 a quick and easy process. He was knowledgeable, replied promptly to text messages, and best of all he was not a “pushy” sales person. I paid cash which made the buying process More

by Tapatha
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Victor Garcia
Mar 29, 2024 -

Principle BMW of San Antonio responded

Hi Tapatha, thank you for taking the time to leave a review for us at Principle BMW of San Antonio. We're happy we could meet your expectations!

March 07, 2024

Rebecca was the best rep ever going above and beyond with a first time BMW owner!! More

by Rey hyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Martinez
Mar 29, 2024 -

Principle BMW of San Antonio responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2024

Very impressed with Principle BMW I was looking to get a vehicle and stopped by and the salesman was awesome he knew everything about the vehicle I was interested in explained very well he was very Courteou More

by pastormarichardson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Orta
Mar 29, 2024 -

Principle BMW of San Antonio responded

Hi, thank you for taking the time to leave a review for us at Principle BMW of San Antonio. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

March 06, 2024

Very organized and knowledgeable Quickly found issue and sent me a video explaining the the issue and fix More

by Billpehlivanian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 29, 2024 -

Principle BMW of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 05, 2024

Everyone from sales to service are outstanding and so easy to work with. They make getting service in a timely fashion and with a video to view exactly what was wrong and how it was fixed. The “Genius” p More

by suejosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coach Markovich, Dakota Brehm
Mar 29, 2024 -

Principle BMW of San Antonio responded

Hi, we are so happy to read such a great review about Principle BMW of San Antonio! Until the next time we meet, take care!

March 04, 2024

Mr. Rosario always there to help very courteous. Thank you. you always answer my questions so I can understand What needs to be done to the car? Thank you again. More

by renhuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mer.Rosario
Mar 29, 2024 -

Principle BMW of San Antonio responded

Hello Renhuk, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. We are always more than happy to assist you if anything else comes up. Take care!

February 29, 2024

Principle Auto’s staff exemplifies professionalism. Their prompt service, detailed online inspection reports and checkouts, immaculate restrooms/snack bar areas, and calm waiting rooms with convenient More

by AngelWalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Chen
Mar 03, 2024 -

Principle BMW of San Antonio responded

Hi, we are so pleased you enjoyed your visit to Principle BMW of San Antonio! Please don't hesitate to reach out if there's anything additional we can do for you.

February 29, 2024

Since buying my first BMW here and now bringing my second BMW here, I've received the best service. The teams and representatives have always been professional and I always appreciate their candor when expla More

by dlsparks1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Saenz, Alamd Rosario, Ryan Watson
Mar 03, 2024 -

Principle BMW of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 28, 2024

Donavan Hargrove was excellent. He helped me and explained everything to me and was always updating me on the progress of my vehicle. I would recommend him and BMW of San Antonio to More

by moses Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donavan Hargrove
Mar 02, 2024 -

Principle BMW of San Antonio responded

Hi Moses, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. We hope to be of service to you again in the future. Best wishes, Principle BMW of San Antonio

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