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Principle BMW of San Antonio

San Antonio, TX

4.7
1,412 Reviews
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15507 I-10 West

San Antonio, TX

78249

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Showing 1,412 reviews

March 12, 2024

Special thanks to Kay and Yvonne for helping me thru the buying process, super friendly team easy to talk to More

by Dante M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kafele Starling, Yvonne Garcia
Mar 30, 2024 -

Principle BMW of San Antonio responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 12, 2024

Excellent customer service. I had a flat tire and was given the best care, possible. More

by Bmwgirl2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Watson
March 12, 2024

Great service. I purchase 1 of their used vehicles I was ensured that it was safe and reliable to drive back to NYC. More

by Philljsmith81
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Lilley, Rolando Rocha
Mar 30, 2024 -

Principle BMW of San Antonio responded

Hi Philljsmith81, thank you for taking the time to leave a review for us at Principle BMW of San Antonio. We're happy we could meet your expectations!

March 11, 2024

Excellent automobile and dedicated workers who know their job. I have been gladly using this dealership for the past 17 years since moving from California, where I was first introduced to BMW and have been a More

by g.whitener
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Mar 30, 2024 -

Principle BMW of San Antonio responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 11, 2024

Juan Cantu is really professional and his sens of hospitality is remarkable,he cares about his customers and will always have theirs best interest In mind. More

by jacobfabien77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler greeted me ,he was really professional and was smiling , Juan Cantu
Mar 30, 2024 -

Principle BMW of San Antonio responded

Hi Jacobfabien77, thank you for taking the time to leave a review for us at Principle BMW of San Antonio. We're happy we could meet your expectations!

March 08, 2024

Had an great experience here. Ramone was my salesman and he was very knowledgeable about the vehicle he wasnot pushy at all when it came down to making a deal, which made the enti More

by calebhill98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Lilley, Ramone Williams
Mar 30, 2024 -

Principle BMW of San Antonio responded

Calebhill98, we are so pleased you enjoyed your visit to Principle BMW of San Antonio!

March 08, 2024

Good job by Don W. Sold me a nice car and explained all details. Then delivered. More

by rpalmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Wilkinson
Mar 30, 2024 -

Principle BMW of San Antonio responded

Rpalmer, we are so pleased you enjoyed your visit to Principle BMW of San Antonio!

March 07, 2024

Victor made buying my new X3 a quick and easy process. He was knowledgeable, replied promptly to text messages, and best of all he was not a “pushy” sales person. I paid cash which made the buying process More

by Tapatha
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Victor Garcia
Mar 29, 2024 -

Principle BMW of San Antonio responded

Hi Tapatha, thank you for taking the time to leave a review for us at Principle BMW of San Antonio. We're happy we could meet your expectations!

March 07, 2024

Really pissed off after needing to get brakes and tires after 12k miles…again!!! “Well sir, the tires already come with less thread than normal and you must really use those brakes a lot.” If this is what More

by SandMan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Pantoja
Mar 29, 2024 -

Principle BMW of San Antonio responded

Hi Sandman, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.

March 07, 2024

Rebecca was the best rep ever going above and beyond with a first time BMW owner!! More

by Rey hyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Martinez
Mar 29, 2024 -

Principle BMW of San Antonio responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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