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Principle BMW of San Antonio

San Antonio, TX

Overview
Reviews
Vehicles
4.7
1,404 Reviews
Call Dealership (210) 732-7121
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15507 I-10 West

San Antonio, TX

78249

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Showing 1,404 reviews

February 27, 2024

Once again it was a great experience at this dealership, our salesman Biju Pillai was great. More

by Elvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Biju Pilai
Report | Print
Feb 29, 2024 -

Principle BMW of San Antonio responded

Hi Elvin, thanks for your praise and kind comments about our team. We hope you have a great day!

February 24, 2024

The service was excellent, the loaner was nice and clean. The waiting time for service was acceptable. Everyone that I interacted with was professional and friendly. More

by Cheryllcc11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mararac
Report | Print
Feb 26, 2024 -

Principle BMW of San Antonio responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Principle BMW of San Antonio. Please don't hesitate to reach out if there's anything additional we can do for you.

February 23, 2024

Principle BMW of San Antonio was the best car buying experience I’ve ever had. A stress free, no hassle, honest approach to sales. I will definitely buy again from them. More

by par2798
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hanh Acuna
Report | Print
Feb 25, 2024 -

Principle BMW of San Antonio responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 22, 2024

Excellent timely service, everyone is very precessional. Everything is explained up front to ensure requirements and cost are understood by everyone. More

by Phillipmurphy572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Vasquez
Report | Print
Feb 25, 2024 -

Principle BMW of San Antonio responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2024

Fast and excellent service, Michal explained all the steps to us very well, also they update the entire process sending videos. More

by aro_arq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michal Boehme
Report | Print
Feb 24, 2024 -

Principle BMW of San Antonio responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Principle BMW of San Antonio. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2024

Eric and Carlos were extremely pleasant, professional, courteous and knowledgeable. My experience was a 10 out of 10 More

by orsinger19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric and Carlos in sales
Report | Print
Feb 20, 2024 -

Principle BMW of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle BMW of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

February 18, 2024

Principal BMW were amazing! The entire staff is just amazing. Paul my service agent did everything in his power to make sure I was good and satisfied with my loaner More

by cvara9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paublo Gallardo
Report | Print
Feb 20, 2024 -

Principle BMW of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle BMW of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

February 17, 2024

Got me in and out quickly, pointed out vehicle had upcoming coolant flush also, saving another trip More

by Jentsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Marrero
Report | Print
Feb 21, 2024 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 16, 2024

Professional and responsive. Greatly appreciated being able to take the car overnight to get more time in the vehicle to see if it was a good fit and we truly liked the optional More

by tkopseattle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Biju Pilai, Kevin Fitzgerald
Report | Print
Feb 19, 2024 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 09, 2024

I could not understand the person talking in the Inspection Video!! Spoke fast and the microphone seems to close to his mouth. Is the inspection report in writing?? More

by Saul Gonzalez
Recommend Dealer
Yes
Employees Worked With
Ryan Watson
Report | Print
Feb 11, 2024 -

Principle BMW of San Antonio responded

Hello Saul, we appreciate you taking the time to leave us this feedback. Please reach out to us at (210) 247-2034 when you can so we can address this situation directly. Thank you and have a great day.

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