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Principle BMW of San Antonio

San Antonio, TX

4.7
1,401 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,401 reviews

December 22, 2023

Excellent service! I wouldn’t trust my car to anyone else. I am always treated with the utmost respect. More

by docarranza88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Colon
Jan 26, 2024 -

Principle BMW of San Antonio responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

December 22, 2023

Excellent service from the moment I arrived. My service advisor kept me updated throughout the process. I felt confident about my repairs when I left. I will be back. More

by jpd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Martinez
Jan 26, 2024 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

December 22, 2023

Had a great experience with Taylor, Ryan and Theresa. Thank you guys ever so kindly!!! Purchased 2024 Mini countryman More

by Janice M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor, Ryan and Theresa
Jan 26, 2024 -

Principle BMW of San Antonio responded

Hi Janice, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 21, 2023

Josh was very helpful and prompt anytime I had questions. He kept me informed along the way as we waited for the delivery of our car. I would highly recommend Josh when buying your BMW. More

by Mark greco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Roberts
Jan 26, 2024 -

Principle BMW of San Antonio responded

Hi Mark, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 21, 2023

Not to happy on the way they do business. I called Service & parts to get a price to replace the windshield on my 2024.I was told total $1030.00 plus $450.00 for service. When I picked up my More

by lfloresf250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marrero,
December 18, 2023

Was greeted as soon as I entered the service bay. The service tech was extremely knowledgeable and helpful. I had a recall and several maintenance needing to be performed. All went well and I was More

by MRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Lilley
Jan 26, 2024 -

Principle BMW of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 15, 2023

I Do Not Like The 3% Added Charge On Credit Cards Usage. Take it off your taxes. It is an absurd charge. It is an example of corporate greed. More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baerga
December 15, 2023

I am so happy that Cesar could help us get our 1st BMW I highly recommend them ! I was upside down on my current loan and they gave me an awesome deal on my trade in to make it happen . More

by ricardo.lara6299
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Fitzgerald
Jan 26, 2024 -

Principle BMW of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 15, 2023

Extremely pleased with the attention and service provided by Erik Manjack. He ensured I road tested every vehicle I was considering and provided great detail on their capabilities. Vehicle was ready, clean More

by Angel Ortiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Manjack
Jan 26, 2024 -

Principle BMW of San Antonio responded

Hi Angel, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 15, 2023

Jessica was really wonderful! She had a personal touch that really made our experience very enjoyable. More

by Jennifer Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Gosset, Robert Lopez, Enrique Martinez
Jan 26, 2024 -

Principle BMW of San Antonio responded

Hi Jennifer, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

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