Principle BMW of San Antonio

I wanted to compliment BMW Service Advisor Alamd Rosario for his excellent handling of the service on my BMW 330 i xDrive wagon. He made sure I had his contact number and kept me posted all the way. He for his excellent handling of the service on my BMW 330 i xDrive wagon. He made sure I had his contact number and kept me posted all the way. He gives personal service like the old BMW San Antonio used to have even back when dealership was by the airport. He's a real asset for the company.. Another good asset for BMW is Olivia Malone in the Collision department. More

Great service advisor Jaun C. and great timely service from tech. Even with an issue with loaner vehicle, it was addressed quickly. and great timely service from tech. Even with an issue with loaner vehicle, it was addressed quickly. More

The service personnels and coach was the best. They went beyond and made sure we were always updated. They went beyond and made sure we were always updated. More

Excellent communication with customers. Diagnosed problem fast and also no delays in working on the problem. Diagnosed problem fast and also no delays in working on the problem. More

John Gamboa was a great help. I had to have my car towed in so it was in a different lot. He was headed out to take someone new and asked if I needed help. He walked me through th I had to have my car towed in so it was in a different lot. He was headed out to take someone new and asked if I needed help. He walked me through the process and kept me informed throughout. The car came back good as new. He represents the meaning of service. More

Great overall experience! The team is very knowledgeable and friendly! I love my new BMW! The team is very knowledgeable and friendly! I love my new BMW! More

Very attentive n explained n made suggestions on vehicle care. Ensured next follow up visit completed care. Ensured next follow up visit completed More

Buying the car was great, as it is a great product. The service after the purchase left much to be desired. I have a 2015 428i and stopped using their service department about 6 years after purchase The service after the purchase left much to be desired. I have a 2015 428i and stopped using their service department about 6 years after purchase. And I now remember why. But it still is a fantastic car as is my 2023 Xi electric SUV. More

We were extremely pleased with our buying experience at Principle BMW. Sarah took great care of us and I highly recommend seeking her out. All of the people there were very personable, competent and profes Principle BMW. Sarah took great care of us and I highly recommend seeking her out. All of the people there were very personable, competent and professional. More

I always have a good experience at principle BMW. Helpful, experienced employees that take care of you. Helpful, experienced employees that take care of you. More