
Principle BMW of San Antonio
San Antonio, TX
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I recently took my BMW to BMW of San Antonio for a routine maintenance check, and I must say, the experience was nothing short of exceptional. From the moment I arrived, I was greeted with warmth and routine maintenance check, and I must say, the experience was nothing short of exceptional. From the moment I arrived, I was greeted with warmth and professionalism. The service team was incredibly knowledgeable and attentive, ensuring that every aspect of my car was meticulously examined. The service advisor took the time to explain each step of the maintenance process, highlighting the importance of regular checks for optimal performance. They used state-of-the-art diagnostic tools to identify any potential issues, and their attention to detail was remarkable. One of the most impressive aspects of my visit was the transparency of the service team. They provided a detailed breakdown of the maintenance costs, ensuring there were no surprises when it came time to pay the bill. The staff also went above and beyond to accommodate my schedule, offering a convenient loaner car so that my day wasn’t disrupted. The maintenance work itself was executed flawlessly. My car was returned to me in immaculate condition, running as smoothly as the day I first bought it. It’s clear that the technicians at BMW of San Antonio are not just mechanics, but true enthusiasts who take pride in their work. Moreover, the cleanliness and organization of the service area were commendable. It’s evident that they uphold the highest standards in every facet of their operation. In conclusion, BMW of San Antonio has set a new benchmark for automotive maintenance service. Their exceptional customer care, combined with their technical expertise, makes them a paragon in the industry. I wholeheartedly recommend their services to any BMW owner who values quality and professionalism. More
I went in for what I thought would be brake fluid and ended up having my car serviced all covered under my warranty and my advisor even provided a loaner car for the day. Great service and always profess ended up having my car serviced all covered under my warranty and my advisor even provided a loaner car for the day. Great service and always professional. More
I had a really good experience purchasing a new vehicle through Carlos. He was very knowledgeable and helpful. I would definitely recommend. through Carlos. He was very knowledgeable and helpful. I would definitely recommend. More
From my first email contact, to meeting with him in person at the dealership and then working through him for the actual sale, Cesar was unfailingly professional and very attentive throughout. Also, I person at the dealership and then working through him for the actual sale, Cesar was unfailingly professional and very attentive throughout. Also, I never felt pressured in the slightest by him at any point. Additionally, he has been highly responsive to after-sale email questions that I've had about features of my new car, which I think is really extraordinary. Overall, Cesar has been fabulous. I can't recommend him highly enough! More
You did great! Kafele Starling was cool calm and professional. He went beyond helping and there was no pressure at all. We appreciate all help. Everyone was very s Kafele Starling was cool calm and professional. He went beyond helping and there was no pressure at all. We appreciate all help. Everyone was very supportive. Your Staff is awesome! Thank you everyone. More