Principle BMW of San Antonio

From my first email contact, to meeting with him in person at the dealership and then working through him for the actual sale, Cesar was unfailingly professional and very attentive throughout. Also, I person at the dealership and then working through him for the actual sale, Cesar was unfailingly professional and very attentive throughout. Also, I never felt pressured in the slightest by him at any point. Additionally, he has been highly responsive to after-sale email questions that I've had about features of my new car, which I think is really extraordinary. Overall, Cesar has been fabulous. I can't recommend him highly enough! More

You did great! Kafele Starling was cool calm and professional. He went beyond helping and there was no pressure at all. We appreciate all help. Everyone was very s Kafele Starling was cool calm and professional. He went beyond helping and there was no pressure at all. We appreciate all help. Everyone was very supportive. Your Staff is awesome! Thank you everyone. More

Our deal hit a few snags but this dealership was able to work thu them work thu them More

Mimi is well prepared and knowledgeable of her car inventory. Explained car apps, warranties and financing. She was also prepared to delivery the car to our home. I have recommended my brother-in-l inventory. Explained car apps, warranties and financing. She was also prepared to delivery the car to our home. I have recommended my brother-in-law to Mimi for his next BMW purchase. Thank you More

I had a second appointment to make and the service rep was understanding and got the car out to me with time to spare. Also the genius was very helpful. was understanding and got the car out to me with time to spare. Also the genius was very helpful. More

Good but busy. Overall pleased with the service and speed at which it was done. Overall pleased with the service and speed at which it was done. More

Michal Boehme has got to be the best service manager one could ever hope to have. Principle BMW of San Antonio is fortunate to have such an efficient team leader like her. She knows her stuff and has a wi could ever hope to have. Principle BMW of San Antonio is fortunate to have such an efficient team leader like her. She knows her stuff and has a winning personality that gives customers like me total confidence that my 2018 230i will get the best care. It is a fabulously engineered machine designed to last and is a joy to drive. I will rely on Principle for all future service. More

One time clearly sated inspection results and options s I had. Happy with the service. had. Happy with the service. More

I contacted the dealership about a car I saw online. My salesman was Enrique DegolladoHe did a great job and went above and beyond helping me purchase a car My salesman was Enrique DegolladoHe did a great job and went above and beyond helping me purchase a car More

Principal auto did an Excellent customer service for my vehicle. They provided us with the best loaner to drive. vehicle. They provided us with the best loaner to drive. More