Principle BMW of San Antonio

Principal auto did an Excellent customer service for my vehicle. They provided us with the best loaner to drive. vehicle. They provided us with the best loaner to drive. More

The entire experience was enjoyable and stress free. It was a pleasure working with Victor. He was very attentive and responded to all my texts and calls in a timely manner. He was able to work with It was a pleasure working with Victor. He was very attentive and responded to all my texts and calls in a timely manner. He was able to work with our difficult schedules to accommodate both my wife and myself. Would highly recommend Victor and the Principle dealership! More

We’ve been customers of Principle BMW since arriving in TX several years ago. I can’t overstate how exceptional our experience has been with their stellar service department. This commitment to excellence TX several years ago. I can’t overstate how exceptional our experience has been with their stellar service department. This commitment to excellence is the primary reason we will be purchasing our next BMW in 2024 with Principle. A big shout out to Paul G who is without a doubt the most highly skilled and personable Service rep I have encountered during my nine BMW vehicle ownership. IMO you have service manager material in Paul. More

I was very pleased with the service. Ramone was very professional, honest, courteous, and knowledgeable. He’s my new best friend. Ramone was very professional, honest, courteous, and knowledgeable. He’s my new best friend. More

Coach is the best! He made my purchasing experience easy, smooth, and quick with no pressure. If you're in the market, go see Coach. I look forward to dealing with Prin He made my purchasing experience easy, smooth, and quick with no pressure. If you're in the market, go see Coach. I look forward to dealing with Principle BMW for all my vehicle needs for many years to come. More

Always excellent customer service in sales and service. Have been a customer for nearly 50 years and purchased many vehicles from them. Thank you for the privilege to make a comment. Have been a customer for nearly 50 years and purchased many vehicles from them. Thank you for the privilege to make a comment. More

We were very pleased with Julian de la Fuente. Glad he took over our visit. Excellent service Glad he took over our visit. Excellent service More

Service department is outstanding, they make it easy and inviting to get your vehicle serviced when it’s convenient for the customer. inviting to get your vehicle serviced when it’s convenient for the customer. More

I guess I'm lucky but thanks to my advisor (Mr. Rosario, A.), my experience with Principle BMW (service dept.) has been great. They have done great work and have assisted me great. Kudos... Rosario, A.), my experience with Principle BMW (service dept.) has been great. They have done great work and have assisted me great. Kudos... More

AMAZING customer service. BMW service was exceptional, and I will from now on ONLY purchase a BMW vehicle. BMW service was exceptional, and I will from now on ONLY purchase a BMW vehicle. More