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Principle BMW of San Antonio

San Antonio, TX

Overview
Reviews
Vehicles
4.7
1,412 Reviews
Call Dealership (210) 732-7121
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15507 I-10 West

San Antonio, TX

78249

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Showing 1,412 reviews

November 16, 2023

I guess I'm lucky but thanks to my advisor (Mr. Rosario, A.), my experience with Principle BMW (service dept.) has been great. They have done great work and have assisted me great. Kudos... More

by chelorican2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alamd Rosario
Report | Print
Jan 26, 2024 -

Principle BMW of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 16, 2023

AMAZING customer service. BMW service was exceptional, and I will from now on ONLY purchase a BMW vehicle. More

by Anke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Report | Print
Jan 26, 2024 -

Principle BMW of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

November 14, 2023

Mimi was extremely helpful. She got us a great deal. We would recommend her to friends and family. More

by Kovari1017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mimi
Report | Print
Jan 27, 2024 -

Principle BMW of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle BMW of San Antonio! We look forward to your next visit! Take care!

November 13, 2023

Everything about my experience here was positive. I feel that I got a good deal on the vehicle I wanted to purchase as well as a fair price for the vehicle I traded in. No one was pushy or demanding More

by brysonkrachtus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Cartwright
Report | Print
Jan 26, 2024 -

Principle BMW of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 13, 2023

Jeff Cartwright was very helpful in assisting me with the 2020 X3 m40i. Upon arrival he had it ready to go for a test drive. After purchase the same day he was able to deliver the car to me the following day More

by Michael Johns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Cartwright
Report | Print
Jan 26, 2024 -

Principle BMW of San Antonio responded

Hi Michael, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

November 10, 2023

First time service. Associate was very courteous and service was completed in less time than quoted. Good job!!! More

by dnoah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Boehme
Report | Print
Jan 26, 2024 -

Principle BMW of San Antonio responded

Hi, we appreciate your positive review of your experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

November 10, 2023

Excellent service. Service representative Brendon Cassel was professional and vehicle was serviced per our discussion in a timely manner. More

by dayers705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon, Cassel
Report | Print
Jan 26, 2024 -

Principle BMW of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

November 09, 2023

Excellent service from our Service Advisor and the whole BMW team! Stephen M. is awesome! More

by chamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Martinez
Report | Print
Jan 27, 2024 -

Principle BMW of San Antonio responded

Hi Chamilton, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 09, 2023

Pleasant and expeditious service visit for my vehicle, excellent service advisor and communication regarding status of service. More

by Mchellec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramone Williams, Juan Cantu
Report | Print
Jan 27, 2024 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2023

Zack Brown in Sales was very knowledgeable, professional, and personable. Made the buying process very easy. More

by pldavisintx55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Brown
Report | Print
Jan 26, 2024 -

Principle BMW of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

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