Principle BMW of San Antonio

Although the work seems to be quality work, they overcharge so much that I will always try to find someone else to work on my car rather than go here. Apparently BMWs are inferior cars, as they're overcharge so much that I will always try to find someone else to work on my car rather than go here. Apparently BMWs are inferior cars, as they're always finding things wrong with my car, things that need to be fixed. I'll never buy another BMW, and I'll only go back to this dealership if I have no other options. More

At my recent visit to BMW of San Antonio, I received friendly and efficient service from both Coach Markovich and Josh (BMW Genius). friendly and efficient service from both Coach Markovich and Josh (BMW Genius). More

As always, dealership is one of the best in San Antonio. Service is above normal. Service is above normal. More

Awesome service in oil change and inspection. Thank you for making it easy and efficient, guys! Thank you for making it easy and efficient, guys! More

Everyone's great from the time you pull in to your exit. Holly Bell is truly AMAZING,,,always ready to go above and beyond. She will keep you updated on everything that is going on with the service..friend Holly Bell is truly AMAZING,,,always ready to go above and beyond. She will keep you updated on everything that is going on with the service..friendly,great spirt and very knowledgeable... very happy ...the best place by far. More

Principle BMW/ Mini are all superstars! !! Above and beyond at all points!!!la la la la !! Above and beyond at all points!!!la la la la More

Easy to get appointment Easy to get loaner Helpful staff Everything explained including cost No complaints staff Everything explained including cost No complaints More

Really nice salesman who was patient while we decided what we really liked. Purchased 430i convertible…..Beautiful body style…awesome technology…great gas mileage. Love our new car. what we really liked. Purchased 430i convertible…..Beautiful body style…awesome technology…great gas mileage. Love our new car. More

I’m leasing a high-end vehicle from BMW San Antonio and my tire was extremely low and the weather was not great yesterday (rainy) so I was able to get to a discount tire before a flat. The tire was unrepai my tire was extremely low and the weather was not great yesterday (rainy) so I was able to get to a discount tire before a flat. The tire was unrepairable and I was coming up on the time anyway to replace all the tires. I was surprised to learn that BMW San Antonio would make no effort to provide a loaner vehicle unless I had the flat and towed the vehicle to their location. I’ve purchased vehicles from Mercedes and Range Rover and this was never an issue when needing a vehicle. This may be a newer issue yet I want to flag for customers to be aware because the costs for the short term loaner vehicle and these luxury vehicles merit better service from BMW San Antonio in my opinion. This is a missed opportunity for their team and I’m afraid will be a long term impact to lose my business along with others who learn of this short term view on customer relations. More

Exceptional customer service from Mrs. Hahn and the rest of the team. Best customer service out of the many dealerships I inquired nationwide to look for a specific model. I turned down pu Hahn and the rest of the team. Best customer service out of the many dealerships I inquired nationwide to look for a specific model. I turned down purchases at two other dealerships due to poor customer services and chose BMW SATX due to prompt responses and follow-ups. More