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Principle BMW of San Antonio

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.6
1,432 Reviews
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15507 I-10 West

San Antonio, TX

78249

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Showing 1,432 reviews

November 08, 2023

Zack Brown in Sales was very knowledgeable, professional, and personable. Made the buying process very easy. More

by pldavisintx55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Brown
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Jan 26, 2024 -

Principle BMW of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

November 07, 2023

I want to thank Enrique for making my second purchase so smoothly. He did an amazing job getting me what I needed and delivered my vehicle. More

by Jess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Degollado
Report | Print
Jan 26, 2024 -

Principle BMW of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out to us if there's anything more we can do!

November 07, 2023

Quickest car experience I've ever had. Quick and efficient. Very courteous. Happy w my service More

by kerrydellmyer726
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny jones, Shashwat Devu
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Jan 26, 2024 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 06, 2023

Direct correspondence with the Sales Manager was informative and insightful. I’m keeping an eye on their offerings. . More

by John Si
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ben Lira and Hahn
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Jan 26, 2024 -

Principle BMW of San Antonio responded

Hello John, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

November 06, 2023

The customer service here is great. The advisors are very polite and professional. It is a pleasant experience to go here for service. More

by lorenereid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Watson
Report | Print
Jan 26, 2024 -

Principle BMW of San Antonio responded

Hi, we appreciate your positive review of your experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

November 04, 2023

Service provider Nathan very helpful and friendly and efficient always friendly and patient and nice More

by Jkcoxjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Jan 27, 2024 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2023

Russell my service advisor was on the spot and very helpful . Kept me informed as the progress of my car service More

by oscarortiz4686
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell
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Oct 31, 2023 -

oscarortiz4686 responded

Again I would like to highlight my service advisor Russell on a great job taking care of me and my auto.

October 31, 2023

Ben’s awsome. everyone is knowledgeable and knows this business. very customer friendly throughout the process. More

by aaatreyaaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Knack, Tony Abraham, Jeff Cartwright
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Jan 26, 2024 -

Principle BMW of San Antonio responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

October 28, 2023

Although the work seems to be quality work, they overcharge so much that I will always try to find someone else to work on my car rather than go here. Apparently BMWs are inferior cars, as they're More

by BMW owner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Mararac
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October 28, 2023

Great service! I will recommend to family and friends! Hanh was amazing, she provided a fantastic experience. More

by Irenebara1988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hanh Nguyen, Yvonne Garcia, Enrique Martinez
Report | Print
Jan 26, 2024 -

Principle BMW of San Antonio responded

Hi, we really appreciate your feedback! Thanks for the recommendation and have an amazing day!

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