Principle BMW of San Antonio

Had a great experience with our salesperson Victor. He showed us different options in vehicles. He showed us different options in vehicles. More

Great salesman. Excellent presentation of the vehicles. Very knowledgeable. Answered all of our questions from our vehicle and helped get the deal we needed. We high Excellent presentation of the vehicles. Very knowledgeable. Answered all of our questions from our vehicle and helped get the deal we needed. We highly recommend him. More

Wow! I thought BMW of Austin was the best until I met the team at Principle BMW of San Antonio! Luis Cotto is so very professional, patient, thorough and I thought BMW of Austin was the best until I met the team at Principle BMW of San Antonio! Luis Cotto is so very professional, patient, thorough and knowledgeable! The dealership is pristine and the processes so seamless. My husband and I were very impressed! Thank you! More

Purchased a new car that has AC problems. Noticed the problem before buying the car. The salesperson misled me to believe that it was a setting issue. Sold a new car knowing that I live 180 Noticed the problem before buying the car. The salesperson misled me to believe that it was a setting issue. Sold a new car knowing that I live 180 miles away from the dealership. Then he kept on perstering me to give him a good survey. When I asked to fix the problem, got hostile with me. Horrible experience. Sad to see such a flagship dealership with poor sales team. Spoke to the management and they recognized the issue. And to get me out of the defective car, depreciated it by $10,000. Unfair. And BMW NA directed me back to the dealership. Shame on you BMW Shame on you Princile Auto Group of San Antonio. More

Principle did a wonderful job of getting me in and out without any problems. Thanks for taking care of me and providing exceptional service. without any problems. Thanks for taking care of me and providing exceptional service. More

Always a pleasant experience taking my vehicles to the bmw service dept. They always go above and beyond to make sure you’re taken care of while your vehicle is in service. bmw service dept. They always go above and beyond to make sure you’re taken care of while your vehicle is in service. More

Holly AMAZING. .everyone great service..very happy will only go to this location for all needs. .everyone great service..very happy will only go to this location for all needs. More

Me. Preston Jones was most helpful in answering my questions regarding the service of my vehicle along with other pertinent information. He is very knowledgeable and friendly. questions regarding the service of my vehicle along with other pertinent information. He is very knowledgeable and friendly. More

From Jerry's help to arrange an appointment with Juan and the service dept to dropping off the vehicle and picking it up, all aspects of the experience were great. the service dept to dropping off the vehicle and picking it up, all aspects of the experience were great. More

Very good overall, I am very satisfied, I will return in the near future for additional service. the near future for additional service. More