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Principle BMW of San Antonio

San Antonio, TX

4.7
1,404 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,404 reviews

September 13, 2023

Always a pleasant experience taking my vehicles to the bmw service dept. They always go above and beyond to make sure you’re taken care of while your vehicle is in service. More

by DanC3
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Coto, Paublo Gallardo
September 12, 2023

Holly AMAZING. .everyone great service..very happy will only go to this location for all needs. More

by garcia69leon
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Holly Bell..SUPERSTAR
September 11, 2023

Me. Preston Jones was most helpful in answering my questions regarding the service of my vehicle along with other pertinent information. He is very knowledgeable and friendly. More

by zack_atm14
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Preston Jones
September 08, 2023

From Jerry's help to arrange an appointment with Juan and the service dept to dropping off the vehicle and picking it up, all aspects of the experience were great. More

by john
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jerry Aguilera, Juan Cantu
September 08, 2023

Very good overall, I am very satisfied, I will return in the near future for additional service. More

by carlos
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Paublo Gallardo
September 07, 2023

Knowledgeable and personable staff. Jesse was very helpful and explained exactly what was going to be done. Service was fast and thorough. More

by Stevie
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jesse A.
September 06, 2023

I had an outstanding salesman Rafael Lara. Highly recommend Very professional, kind, knowledgeable, considerate. Explained the car amenities clearly Thank you 20 stars for him !! More

by tdy9799
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rafael Lara
Sep 07, 2023 -

tdy9799 responded

Please recognize this employee !

September 05, 2023

An amazing experience with my auto purchase at Principle BMW of San Antonio. I submitted a request for more information on the vehicle, was contacted the next morning by Tyler, and made arrangements to g More

by sifusam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mora
September 04, 2023

Provided excellent service, all completed in a timely manner, provided me with a loaner vehicle. Keep up the good work. More

by dgarciaramon67
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Holly Bell
September 04, 2023

On top of operations in every aspect of service. Rick is a first class service manager that listens and performs like a champ. Thanks! More

by Texreeds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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