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Principle BMW of San Antonio

San Antonio, TX

4.7
1,410 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,410 reviews

September 08, 2023

Very good overall, I am very satisfied, I will return in the near future for additional service. More

by carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paublo Gallardo
September 07, 2023

Knowledgeable and personable staff. Jesse was very helpful and explained exactly what was going to be done. Service was fast and thorough. More

by Stevie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse A.
September 06, 2023

I had an outstanding salesman Rafael Lara. Highly recommend Very professional, kind, knowledgeable, considerate. Explained the car amenities clearly Thank you 20 stars for him !! More

by tdy9799
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Lara
Sep 07, 2023 -

tdy9799 responded

Please recognize this employee !

September 05, 2023

An amazing experience with my auto purchase at Principle BMW of San Antonio. I submitted a request for more information on the vehicle, was contacted the next morning by Tyler, and made arrangements to g More

by sifusam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mora
September 04, 2023

On top of operations in every aspect of service. Rick is a first class service manager that listens and performs like a champ. Thanks! More

by Texreeds
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
September 04, 2023

Provided excellent service, all completed in a timely manner, provided me with a loaner vehicle. Keep up the good work. More

by dgarciaramon67
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Holly Bell
September 03, 2023

Alan is so professional and always ready to answer all my questions when getting my G26 serviced. I would recommend asking for him as your service manager. There has never been any push back with any warrant More

by nathan.barela10
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
The young man who checked me in was also very helpful and professional which is very much appreciated. , Alamd Rosario
September 03, 2023

Everyone I dealt with was very nice and professional. They listened to my concerns and kept me updated on the status of my car. More

by letia002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Montenegro
September 01, 2023

Great inventory, Biju was an excellent salesperson. Was able to test drive and make the purchase all in a couple hours. More

by Saleem Ali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Biju Pilai
August 30, 2023

It takes a long time for calls bro be answered , sometimes 30 minutes wait, the repair took a long time, the advisor was good ( Alamd Rosario) More

by Vhoyeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alamd Rosario
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