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Principle BMW of San Antonio

San Antonio, TX

4.7
1,410 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,410 reviews

August 30, 2023

Service manager was very helpful and a great communicator. The service was timely. Using Uber was helpful. More

by vklingeman
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rob Silva
August 30, 2023

As always and expected superb quality service. Very professional and the attention to detail is unmatched. My service advisor Mr. Rosario is top notch! He took the time to explain everything in de More

by Juan.rosas.flecha
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alamd Rosario
August 29, 2023

Excellent service! Nathan Montenegroi was very knowledgeable and professional. The mechanic/technician works fast in your car and Nathan is on top of things, constantly More

by lucilahuerta
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Nathan Montenegro
August 28, 2023

Great service, great customer service! Please with how I was kept informed. Glad I took my car to this dealer. More

by Isela Sánchez
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mararac
August 27, 2023

I enjoy receiving the video inspection. It helps me prioritize my repairs, should I need to. More

by leighaliso
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Angel Negron
August 23, 2023

Amazing customer service! !! Everything was very smooth, easy and fast. Nathan, my advisor was so helpful. More

by Chaps
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Nathan
August 23, 2023

Amazing service as always. Was quick to response and provide update of my vehicle. Dropped my vehicle off in the morning and by late afternoon it was done. More

by jajaham808
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Juan Cantu
August 22, 2023

Miss Holly has always done an excellent job take care of me and my vehicle More

by Mr Charris
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Holly Bell
August 21, 2023

Taylor, Enrique, Xavier and Richard were all extremely helpful with the servicing of my X3 as well as making the CPO process quick and smooth. Taylor went above and beyond to make our experience a great o More

by The Greens
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Taylor Reeves - Five star rating, Richard Marrero, Service - Five star rating, Xavier Marshall, Enrique Martinez
August 21, 2023

Kristen was a big help. I had a seamless experience in taking care of the recall on my 540. She is so easy to work with. The porters were proactive in polishing water marks More

by DDelgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Chen
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