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Principle BMW of San Antonio

San Antonio, TX

4.7
1,404 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,404 reviews

August 23, 2023

Amazing service as always. Was quick to response and provide update of my vehicle. Dropped my vehicle off in the morning and by late afternoon it was done. More

by jajaham808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
August 22, 2023

Miss Holly has always done an excellent job take care of me and my vehicle More

by Mr Charris
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Holly Bell
August 21, 2023

Taylor, Enrique, Xavier and Richard were all extremely helpful with the servicing of my X3 as well as making the CPO process quick and smooth. Taylor went above and beyond to make our experience a great o More

by The Greens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Reeves - Five star rating, Richard Marrero, Service - Five star rating, Xavier Marshall, Enrique Martinez
August 21, 2023

Kristen was a big help. I had a seamless experience in taking care of the recall on my 540. She is so easy to work with. The porters were proactive in polishing water marks More

by DDelgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Chen
August 19, 2023

The service department is excellent. I like my service advisor, he’s really nice and answered all of my questions. More

by Lethi88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
August 17, 2023

Awesome service as always. Ryan Mararac makes getting your car serviced a smooth experience and always goes above and beyond. More

by israel1019
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ryan Mararac
August 14, 2023

Customer service was great, and service advisor was very helpful. As always, it’s nice waiting in the waiting area with coffee, snacks and the new BMW and Mini vehicles to admire. More

by Sonia Mireles
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Michal Boehme
August 11, 2023

Excellent service department. They keep you informed about your vehicle in service and they provide a complementary car wash. More

by jonwat3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Michal Boehme
August 11, 2023

I bought my car there. The salesperson was honest, professional, helpful, never pressured me for more options, and helped me PPF it through their partner finisher (the PP More

by minhcatx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse (Service adviser), Josh Roberts (Genius + Internet Sales)
August 09, 2023

Erik Manjack was very helpful throughout the process of my ordering and then purchasing my 2023 x-3. I rate him 5-stars. More

by vinovinnie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Manjack
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