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Principle BMW of San Antonio

San Antonio, TX

4.7
1,405 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,405 reviews

July 13, 2023

Representative Enrique Degollado is great to work with. Appears to care about our needs as a customer. Greatly appreciate his attention to detail. We recently purchased a new BMW from him while trading in More

by DannyandBarbara
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Enrique Degollado
July 12, 2023

Thank you Mr Watson you are an excellent and professional adviser; I really appreciate you….. More

by Clemencia.lozano
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan Watson
July 12, 2023

Service advisor Ryan Watson is a great service advisor all ways communicating the status of the vehicle services. Also informs me of the up coming services. GREAT GUY More

by RNG78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Watson
July 10, 2023

Great experience and scheduling was easy and timely service. Customer services was exceptional a great dealership. More

by Rmallen109
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mararac
July 07, 2023

Luis was an amazing advisor! Upfront, courteous and a gentleman. Highly recommend him. Overall 5 Stars More

by Jeff Mercado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Coto
July 05, 2023

I was very pleased with Mr. Victor Garcia’s professionalism. He explained things well. I would recommend Mr. Garcia to my friend & family. More

by Candighanbarian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Garcia
Jul 05, 2023 -

Candighanbarian responded

It was a pleasure doing business with BMW of San Antonio. This is my second vehicle I have purchased there and I will continue to do so. I would highly recommend BMW to my family and friends.

July 03, 2023

Always great service when taking my BMW in. My situation was last minute and they were able to accommodate me More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston, Juan Cantu
July 03, 2023

My wife’s 2022 bmw with 16000 miles drivers door panel clips separated from the door , took in for warranty repair and was sent a nasty derogatory video from technician stating that we forcefully tried to More

by Freddy francisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The service writer isn’t even listed , hmm probably because he is unprofessional , Albert Saenz
July 03, 2023

Great salesman- very friendly -knowledgeable and accessible-definitely recommend this dealership -finance department great Quick and easy process More

by Panz22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Dzierwa, Tevin Nance
July 03, 2023

The dealership is clean and this time I give them a perfect score because of my service advisor, he is very friendly and non judgmental. The only thing I kind not to like is the price of services it’s More

by jept
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Spaust his not even on the list yet
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