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Principle BMW of San Antonio

San Antonio, TX

4.7
1,412 Reviews
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15507 I-10 West

San Antonio, TX

78249

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Showing 1,412 reviews

July 10, 2023

Great experience and scheduling was easy and timely service. Customer services was exceptional a great dealership. More

by Rmallen109
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mararac
July 07, 2023

Luis was an amazing advisor! Upfront, courteous and a gentleman. Highly recommend him. Overall 5 Stars More

by Jeff Mercado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Coto
July 05, 2023

I was very pleased with Mr. Victor Garcia’s professionalism. He explained things well. I would recommend Mr. Garcia to my friend & family. More

by Candighanbarian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Garcia
Jul 05, 2023 -

Candighanbarian responded

It was a pleasure doing business with BMW of San Antonio. This is my second vehicle I have purchased there and I will continue to do so. I would highly recommend BMW to my family and friends.

July 03, 2023

My wife’s 2022 bmw with 16000 miles drivers door panel clips separated from the door , took in for warranty repair and was sent a nasty derogatory video from technician stating that we forcefully tried to More

by Freddy francisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The service writer isn’t even listed , hmm probably because he is unprofessional , Albert Saenz
July 03, 2023

Great salesman- very friendly -knowledgeable and accessible-definitely recommend this dealership -finance department great Quick and easy process More

by Panz22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Dzierwa, Tevin Nance
July 03, 2023

Always great service when taking my BMW in. My situation was last minute and they were able to accommodate me More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston, Juan Cantu
July 03, 2023

The dealership is clean and this time I give them a perfect score because of my service advisor, he is very friendly and non judgmental. The only thing I kind not to like is the price of services it’s More

by jept
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Spaust his not even on the list yet
June 27, 2023

Michal and Omar were amazing! Found an issue when reviewing my vehicle i didnt know about. And it was covered by my certified warranty! More

by brendawoods0914
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michal B
June 26, 2023

Mr. Juan Cantu provided outstanding Customer service in getting my BMW X5 in for required service and repairs. The work performed by the BMW mechanic was top notch, my X5 runs great! I trust Principle BMW More

by Santanajose405
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
June 24, 2023

I took my ‘23 430i in to have my windshield tinted. Charles was very helpful! He got me a loaner to finish my errands while they worked on my car. It was done in under an hour. I picked it up and was v More

by Lydia Cooper
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Charles Watterson
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