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Principle BMW of San Antonio

San Antonio, TX

4.7
1,405 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,405 reviews

June 27, 2023

Michal and Omar were amazing! Found an issue when reviewing my vehicle i didnt know about. And it was covered by my certified warranty! More

by brendawoods0914
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michal B
June 26, 2023

Mr. Juan Cantu provided outstanding Customer service in getting my BMW X5 in for required service and repairs. The work performed by the BMW mechanic was top notch, my X5 runs great! I trust Principle BMW More

by Santanajose405
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
June 24, 2023

I took my ‘23 430i in to have my windshield tinted. Charles was very helpful! He got me a loaner to finish my errands while they worked on my car. It was done in under an hour. I picked it up and was v More

by Lydia Cooper
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Charles Watterson
June 23, 2023

Very good service department we appreciated how quickly they were able to see us and everything they did to solve our problem. More

by jwaltersnorwood
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joseph Pantoja
June 19, 2023

Adam Castillo was a pleasure to work with! Would recommend anyone interested in finding their dream BMW to go see him! More

by Britani Aguilar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Castillo
June 18, 2023

Customer service is wonderful and workmanship is very good. However, beware of the 3% fee that they charge just to use a credit card. I found this to be very tacky for a luxury car repair garage. I am ne More

by laurae.watson11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Marrero
June 16, 2023

I never have a good experience with my service technician. My mechanic was excellent though, he was very clear in video and I appreciated that. My service technician Ryan tried to fool me into buy More

by biancmarie1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Mararac
June 16, 2023

Super fast. Great service. Fair prices. Would use again for sure. Highly recommend. Thank you More

by Hugh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coach Markovich
June 13, 2023

Great facility- awesome salesman- appreciate a great car buying experience! Love my new BMW 430i! More

by EPW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Degaollado
June 12, 2023

They always take extra special care of me and my BMW! I always feel special and satisfied after every maintenance appointment. Love this dealership! More

by LW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
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