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Principle BMW of San Antonio

San Antonio, TX

4.7
1,405 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,405 reviews

June 10, 2023

Juan was fantastic to work with. He was able to take care of my wife’s car as well as mine More

by ojhernandez32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
June 07, 2023

when it’s time to report a issues . upper management do care are show no concern in the situation. they need better management and one is going to be fair for the customers not just for More

by Kutinahardaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Watson
June 06, 2023

For service to your BMW, I highly recommend BMW of San Antonio. In particular, Juan in Service and the unknown mechanic who worked on my Z4 went above and beyond. 🤠 More

by wdowens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
June 02, 2023

Excellent purchase experience. Biju Pillai was the best sales rep I’ve ever had. Order only took about two months to arrive. More

by Terry C.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Biju Pilai
May 31, 2023

Richard has gone above and beyond in working with me to resolve the issues with my 2012 X3. The actual BMW, well that’s another review for another day… More

by paulhaben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard / Service
May 31, 2023

Excellent service. Truly a number one maintenance organization. Keep up the good job like always. More

by Jibaro266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Coto, Anthony Baerga
Jun 02, 2023 -

Jibaro266 responded

Also kudos to Nathan service rep. Very professional and knowledgeable individual with can do attitude. Well dono Nathan!!

May 30, 2023

Awesome service! Ryan Watson was .my dealer associate. I will ask for him on my next visit. More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Watson
May 29, 2023

The process of ordering and taking delivery of my new BMW was excellent. BMW allows tracking the order from order, to build, to shipping, to delivery. Gabriel Martinez, my salesman, also kept me updated. The More

by DocMJD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Martinez, Gabriel Martinez
May 25, 2023

My Service Advisor Mr. Russell Spaustat provided outstanding service. He was very knowledgeable and professional. More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Spaustat
May 22, 2023

Very professional, knowledgeable great customer service. Video of tech working on my car. Love that service. More

by wynnbenita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Coto
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