Principle BMW of San Antonio

I never have a good experience with my service technician. My mechanic was excellent though, he was very clear in video and I appreciated that. My service technician Ryan tried to fool me into buy technician. My mechanic was excellent though, he was very clear in video and I appreciated that. My service technician Ryan tried to fool me into buying an additional package without looking into my account or Maybe he did know and didn’t care that I already bought an oil change package. Also my loaner vehicle was horrible. Y’all should be trying to upgrade me. Now I’ll be going to another dealership to buy a newer vehicle. Ryan Mararac just started my experience poorly. More

Great facility- awesome salesman- appreciate a great car buying experience! Love my new BMW 430i! buying experience! Love my new BMW 430i! More

They always take extra special care of me and my BMW! I always feel special and satisfied after every maintenance appointment. Love this dealership! I always feel special and satisfied after every maintenance appointment. Love this dealership! More

Juan was fantastic to work with. He was able to take care of my wife’s car as well as mine He was able to take care of my wife’s car as well as mine More

when it’s time to report a issues . upper management do care are show no concern in the situation. they need better management and one is going to be fair for the customers not just for upper management do care are show no concern in the situation. they need better management and one is going to be fair for the customers not just for the workers because if it wasn’t from the customers they wouldn’t be making money but at the end of the day they’re very unprofessional and I’ll never do business with them again if I have to I would drive out of town to deal with another BMW store if that’s what I have to do even when you call corporate you do a complaint they get back with you whenever they want to so all the way around just do what they want to do until you put it on the news or go viral with it maybe they’ll show some concern More

For service to your BMW, I highly recommend BMW of San Antonio. In particular, Juan in Service and the unknown mechanic who worked on my Z4 went above and beyond. 🤠 Antonio. In particular, Juan in Service and the unknown mechanic who worked on my Z4 went above and beyond. 🤠 More

Excellent purchase experience. Biju Pillai was the best sales rep I’ve ever had. Order only took about two months to arrive. Biju Pillai was the best sales rep I’ve ever had. Order only took about two months to arrive. More

Richard has gone above and beyond in working with me to resolve the issues with my 2012 X3. The actual BMW, well that’s another review for another day… resolve the issues with my 2012 X3. The actual BMW, well that’s another review for another day… More

Awesome service! Ryan Watson was .my dealer associate. I will ask for him on my next visit. Ryan Watson was .my dealer associate. I will ask for him on my next visit. More