Back

Principle BMW of San Antonio

San Antonio, TX

4.7
1,406 Reviews

15507 I-10 West

San Antonio, TX

78249

Directions

By Type

Showing 1,406 reviews

May 22, 2023

Very professional, knowledgeable great customer service. Video of tech working on my car. Love that service. More

by wynnbenita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Coto
May 19, 2023

Great and prompt service. Erik was very thorough explaining about the vehicle and also arranged for my transportation from Austin (2hrs away) to pick up the vehicle. More

by shemgichuhi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik
May 17, 2023

Great service friendly staff. The wait time was pretty long but other that. Top notch! More

by Wendikoenig69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Roberts, Luis Coto
May 17, 2023

Enrique was so helpful and made the experience smooth and enjoyable. He had everything ready before our appointment which made the process faster. Thank you! More

by Jess
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique
May 16, 2023

The car was returned in great shape everyone was was very polite and helpful thank ms More

by wwcravenjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Coto
May 15, 2023

Excellent services good customer service angel is a good adviser will keep bring my car here More

by Dpnevarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Negron
May 15, 2023

The service is fast and great! Thank you so much bmw. The service advisor Juan Cantù is the best! More

by Jian Zhang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
May 15, 2023

I went for a vehicle inspection and was told wait time was 90 minutes to completion and no car wash offered, the standards has dropped a lot since my last visit. Too bad I'll go somewhere else next year. More

by MLopez2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Aguilera, Juan Cantu
May 15, 2023

Prompt professional service in a respectful manner. Dealership clean with amenities readily available. Good communication More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baerga, Tony Abraham
May 15, 2023

Excellent service, communication and follow up by my advisor Stephen Martinez. I will ask for him each time I return. More

by Sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Martinez
...
56
...