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Principle BMW of San Antonio

San Antonio, TX

4.6
1,420 Reviews
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15507 I-10 West

San Antonio, TX

78249

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Showing 1,420 reviews

May 15, 2023

Excellent service, communication and follow up by my advisor Stephen Martinez. I will ask for him each time I return. More

by Sherry
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Stephen Martinez
May 15, 2023

Prompt professional service in a respectful manner. Dealership clean with amenities readily available. Good communication More

by Dan
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Anthony Baerga, Tony Abraham
May 15, 2023

The service is fast and great! Thank you so much bmw. The service advisor Juan Cantù is the best! More

by Jian Zhang
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Juan Cantu
May 15, 2023

I went for a vehicle inspection and was told wait time was 90 minutes to completion and no car wash offered, the standards has dropped a lot since my last visit. Too bad I'll go somewhere else next year. More

by MLopez2k
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jerry Aguilera, Juan Cantu
May 14, 2023

Excellent service. This time I got the best and most courteous service Thank you so much. More

by Ron
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Recommend Dealer
Yes
Employees Worked With
Joseph and intern
May 11, 2023

Always excellent service. Very friendly and professional staff. The waiting area is very comfortable and the coffee even better. Highly recommend it. Keep uo the good work More

by rramirez30
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brendon Cassil, Yvonne Garcia, Luis Coto, Emmanuel Colon
May 11, 2023 -

rramirez30 responded

Always excellent service. Very friendly and professional staff. Keep up the good work. Thanks.

May 10, 2023

Car was sold Before I could Make arrangements to purchase so no further actions werenneeded More

by candia
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tanner Hanes
May 08, 2023

Friendly staff when I checked in and enjoyed the lounge area with complimentary water and snacks. More

by wuzuplopez
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joseph Pantoja
May 05, 2023

Professional, timely and outstanding service . . well visit again. Individual BMW representative was great to work with and parts department More

by wiseguy87
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
N Herrmann
May 05, 2023

Very courteous, listen to the customer and addressed the issues expressed by the customer in a timely manner!! More

by Buddybwhjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Cassil
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