Principle BMW of San Antonio

I ordered a BMW Alpina B7 back in October. I ended up putting double the amount of money down that Jorge Godinez told me I would have to put down. No big deal. He told me it would take abou I ended up putting double the amount of money down that Jorge Godinez told me I would have to put down. No big deal. He told me it would take about 3 months to get the car. When I placed the order with a guy named Josh, he told me it would take about 3-6 months to get the car. No big deal. As I was following the production of the car online, I noticed it wasn't moving from stage 1. When I inquired, I was told the car wasn't going into production until May. May? Jorge said we were talking about a different car when he gave me those timelines. BS! Very disappointing! Not a very high level of integrity. I've tried to call and email Jorge over the past two weeks and he hasn't responded. Nothing! Not a peep! If you're going to use this BMW dealership, beware of what they tell you and know this salesman will only tell you what you want to hear just to get a sale and he will not call you back or respond to your emails. More

Michal Boehme is a terrific Service Advisor... she dealt with problems involving my Information System, involving everyone necessary to troubleshoot and find the remedy for the problem while keeping me inf with problems involving my Information System, involving everyone necessary to troubleshoot and find the remedy for the problem while keeping me informed at every step. It's nice to know when you can fully trust such a professional. More

I had a great buying experience with Mr. Biju Pillai very knowledgeable of the vehicle that I purchased, and he is still willing to provide me after purchase, information to assist me so that I get the most knowledgeable of the vehicle that I purchased, and he is still willing to provide me after purchase, information to assist me so that I get the most enjoyable driving experience from my new BMW X5. More

I submitted an online offer for a M4 backed in Sep, and the Andray contacted me and said he will work on it and get back to me. Till today I NEVER get contacted by him again. the Andray contacted me and said he will work on it and get back to me. Till today I NEVER get contacted by him again. More

My experience at BMW of SA was very good! All members of the Team were very attentive and followed up in a timely manner. Highly recommend using Biju as a salesperson. the Team were very attentive and followed up in a timely manner. Highly recommend using Biju as a salesperson. More

This is my second purchase from BMW of San Antonio. When I purchased our X3 from this dealership in 2018, the experience was first class. So, when a replacement was need, I went back for a second time arou I purchased our X3 from this dealership in 2018, the experience was first class. So, when a replacement was need, I went back for a second time around four years later to BMW of San Antonio. My second purchase experience of an X5 with Mr. Biju Pilai was even better than the first purchase. If you are looking for a knowledgeable sales person that is going to get the deal done, please insist on Biju to be your representative. Biju is a consummate professional, and was absolute caring by taking the extra step with following up with us several times after our purchase. The sales, maintenance, and administrative staffs at BMW of San Antonio are outstanding. Kevin Fitzgerald was also a excellent and knowledgeable professional who supported our needs on the financial side of the purchase. The dealership appears to have great leaders and has a second to none environment for you to shop for the next car of your dreams! More

I had the absolute best car buying experience ever at BMW of San Antonio. Biju Pillai is the client advisor who helped me through the process and it was an absolute pleasure to do business with him. He was i of San Antonio. Biju Pillai is the client advisor who helped me through the process and it was an absolute pleasure to do business with him. He was incredibly helpful, kind, and knowledgeable. I'm so grateful for Biju. 5 out of 5 stars without a doubt. More

I took my BMW in for an oil change and I am very pleased with the service Brendon Cassil, the service advisor, provided. He is very knowledgeable and provided valuable information that will help me keep my with the service Brendon Cassil, the service advisor, provided. He is very knowledgeable and provided valuable information that will help me keep my vehicle in good order! More

I had such a wonderful experience at BMW because of Biju! He is kind, thoughtful, and most importantly helpful! His expertise and experience is unmatched. I would highly recommend him if you ever decide to s He is kind, thoughtful, and most importantly helpful! His expertise and experience is unmatched. I would highly recommend him if you ever decide to shop at bmw! More

Best advisor ever! Very professional, kind and explained everything that was needed clearly. The waiting area is awesome. everything that was needed clearly. The waiting area is awesome. More