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Principle BMW of San Antonio
San Antonio, TX
1,512 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,512 reviews
September 01, 2025
Exceptional efficiency, thoroughness and completed this of work. They are very responsive and have no lag time between questions and answers and full discussion of repair options. Loaner vehicles are alway of work. They are very responsive and have no lag time between questions and answers and full discussion of repair options. Loaner vehicles are always an amazing condition. More
by Tom
Employees Worked With
September 01, 2025
im very pleased with Michal Boehme. at the service department, she was vey professional and make me feel welcome. at the service department, she was vey professional and make me feel welcome. More
by rchavez50370
Employees Worked With
August 28, 2025
Service advisor can’t explain anything and had to call several times to get an update several times to get an update More
by Shivam832282
August 28, 2025
Superior car service and customer service. Great job BMW of SA KUDOS to the entire BMW TEAM Great job BMW of SA KUDOS to the entire BMW TEAM More
by RB
August 23, 2025
I appreciate linda very much for helping me get in to my BMW love it. BMW love it. More
by brenda.padron
August 22, 2025
The salesman was professional and courteous. His primary focus was ensuring we had a positive experience. His primary focus was ensuring we had a positive experience. More
by Tonypun
Employees Worked With
August 22, 2025
Super clean. Lauren Montez was amazing. Great loner car. Great service pricing. Professional and caring. Lauren Montez was amazing. Great loner car. Great service pricing. Professional and caring. More
by cjpcustomart
Employees Worked With
Other Employees :
Lauren Montez is the reason I will be coming back.
August 22, 2025
First time oil change at Principle and the staff was outstanding on every level!! Very courteous and polite! Great team at Principle SA! Definitely recommend! outstanding on every level!! Very courteous and polite! Great team at Principle SA! Definitely recommend! More
by normapastrano73
Employees Worked With
Oil change department
August 19, 2025
Competent, courteous and professional. An obviously skilled technician. Met me at my car promptly upon my arrival and advised me as to what additional service my car needed. Preformed the An obviously skilled technician. Met me at my car promptly upon my arrival and advised me as to what additional service my car needed. Preformed the services in a timely manor keeping me informed. More
by missy
August 19, 2025
This is the 2nd car we’ve purchased from BMW San Antonio with Adam Castillo as the main point of contact. The experience was first rate. The car is beautiful (2025 430i x drive gran coupe) and the whole e with Adam Castillo as the main point of contact. The experience was first rate. The car is beautiful (2025 430i x drive gran coupe) and the whole experience was wonderful. Adam is a top notch person and great to deal with. He answered all our questions and worked with us through all our concerns (which were minor). We definitely will purchase another car from them in the future. More
by Asmmjc
Employees Worked With
Adam Castillo
