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Principle BMW of San Antonio

San Antonio, TX

4.7
1,410 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,410 reviews

September 15, 2020

Excellent service. Very fast service even with out an Excellent service. Very fast service even with out an appointment. The coffee was superior and the waiting area clean Hope the cookies and othe More

by To553
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhaudell Cordova
September 14, 2020

Thank you for the amazing level of service- as always. Juan was easy to work with, professional and very reliable. My car was fixed quickly. More

by armynurse97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
September 14, 2020

I don’t live in San Antonio but when I go to get my car serviced everything goes perfectly as planned. They take less than 4 hours, they lend me a loaner vehicle, and clean my car before it’s returned to m More

by alexasal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Quincena, Alamd Rosario, Ryan Watson
September 14, 2020

Big dealership that is very organized & friendly. This is important because with their large inventory you don't get loss in process & you feel welcome. Employees are very consistent with their friendly/help More

by Sanccbmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tevin Nance
September 14, 2020

I was given the run-around on a vehicle after they apparently gave me the incorrect (lower) price and then told me they just happened to have sold it after realizing it just so they didn't have to hon More

by smy_19
Recommend Dealer
No
Employees Worked With
Brandon Koke, Ricky Gutierrez
September 13, 2020

Great service and communication between myself and service department. The ability to get a loaner car without any problems was great! Also, everyone I saw was wearing masks so that was good and safe More

by ChristinaG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian
September 13, 2020

great customer service and great mechanics follow up video. dealership beautiful and comfortable easy acess to restroom. refreshment drinks roomy and comfortable friendly employees repairs done well More

by bchelvs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kino
September 13, 2020

Exceptional service! Friendly & helpful staff. Super clean waiting area with plenty of space to social distance. Sanitizing stations & signage all over the place! All staff wear masks. More

by E.C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel Colon
September 13, 2020

My first experience with BMW of San Antonio. Totally professional and courteous. Ease of setting up an appointment and having a loaner car available. Excellent service. More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel Colon
September 12, 2020

Antonio Martinez is the best. I hope he is one that will stay. Dont let him go. The service people forgot to send the video of the service. I think that's a pretty cool thing that you usually offer. Ev More

by Colemans01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Martinez
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