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Principle BMW of San Antonio
San Antonio, TX
1,409 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,409 reviews
September 12, 2020
EXCELLENT!! Danny Diaz was very nice to work with. Thanks again for taking care of my problem. I will use this dealership again in the future. Thanks again for taking care of my problem. I will use this dealership again in the future. More
by djr.rustyp
Employees Worked With
Danny Diaz
September 12, 2020
EXCEPTIONAL service by Maritzel Becerra. After getting the run-around by a few other dealerships, we found BMW of San Antonio and bought a 2019 Toyota 4Runner. Mari guided us through the car-buying proces the run-around by a few other dealerships, we found BMW of San Antonio and bought a 2019 Toyota 4Runner. Mari guided us through the car-buying process smoothly and efficiently. It was a stress-free and straightforward experience. Highly recommend. More
by lambs
Employees Worked With
Maritzel Becerra
September 12, 2020
Virginia Church WAS AWESOME. THE BEST PERSON I ENCOUNTERED in a while. She knew everything about the car and was able to give excellent information. ENCOUNTERED in a while. She knew everything about the car and was able to give excellent information. More
by ericrutherford00
Employees Worked With
Virginia Church
September 12, 2020
Great service representative. Mechanics were accurate in make assessments and completing repairs. The only issue that I had was standing around waiting for someone to check me in. make assessments and completing repairs. The only issue that I had was standing around waiting for someone to check me in. More
by keithjr96
Employees Worked With
Marissa Munoz
September 12, 2020
Ryan Watson always goes above and beyond professionally as well as the service team to take care of my car’s service/maintenance. Keep moving forward! :) as well as the service team to take care of my car’s service/maintenance. Keep moving forward! :) More
by Alex
Employees Worked With
Victor Garcia, Ryan Watson
September 12, 2020
Luis was very helpful and courteous. I had my daughter with me and he helped me move her car seat- he took his time making us feel cared for. The service overall was great! with me and he helped me move her car seat- he took his time making us feel cared for. The service overall was great! More
by Kmccool
Employees Worked With
Luis Coto
September 12, 2020
The Service dept was good with setting up my maintenance appointment. When I checked in the advisor was polite and courteous, then things got a little shaky. They did not have system updated. They Gave me a appointment. When I checked in the advisor was polite and courteous, then things got a little shaky. They did not have system updated. They Gave me a quote right away of cost for oil change/air filter. I reminded advisor I had a plan covering that and he stated I could go in to speak to sales as he didn’t see my prepaid maintenance. I had go inside while they researched. They found the prepaid plan and barely apologized for the inconvenience. I jumped into loaner and went to work at hospital. When I picked up my car, advisor no where around after I text. Another person guided me to my car unwashed and couldn’t explain work done. We reviewed receipt and it was as if I was tutoring employee. This dept needs tighter specs overall. Nice facilities though. More
by Jessemartflores
Employees Worked With
Adam Castillo
