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Principle BMW of San Antonio

San Antonio, TX

Overview
Reviews
Vehicles
4.7
1,404 Reviews
Call Dealership (210) 732-7121
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15507 I-10 West

San Antonio, TX

78249

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Showing 1,404 reviews

February 20, 2025

Carlos was very kind, helpful, and informative through the car buying process. Highly recommend him and BMW to anyone looking to buy a car. More

by Hailee245
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos cosme
Report | Print
Feb 23, 2025 -

Principle BMW of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

February 19, 2025

My vehicle was taking care of very quick. The problem was fixed and at no charge!! More

by barbiehornsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alamd Rosario
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Feb 23, 2025 -

Principle BMW of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

February 18, 2025

Very efficient, courteous and good quality of service. . Loaner cars are good quality and assured that your vehicle is in good hands More

by moking77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalez
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Feb 23, 2025 -

Principle BMW of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

February 18, 2025

The Service was pretty fast, all needs were met. I will definitely come back. Thank you More

by Julian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alamd Rosario
Report | Print
Feb 20, 2025 -

Principle BMW of San Antonio responded

Hi Julian, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

February 17, 2025

Check-in quick, prompt service with realistic expectations and upfront pricing. Michal is awesome an excellent communicator. More

by mo2701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michal
Report | Print
Feb 20, 2025 -

Principle BMW of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. We hope you have a great day!

February 16, 2025

Jesse Alonzo was awesome. Got my car in, serviced and back to me as scheduled. I will be asking for Jesse every time I have to schedule service on my car. I have even recommen More

by Tshahn78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Alonzo
Report | Print
Feb 20, 2025 -

Principle BMW of San Antonio responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. We are always more than happy to assist you if anything else comes up. Take care!

February 15, 2025

First experience with principle occurred when I had a battery problem about 100 miles away. I found Ryan Mararac and the service department to be excellent and accomodating and all parts of the dealersh More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A sales lady showed my wife x-7’s while we waited and she was friendly, knowledgeable and superb. , Ryan Mararac
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Feb 18, 2025 -

Principle BMW of San Antonio responded

Hi Tom, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Feb 20, 2025 -

Principle BMW of San Antonio responded

Hi Tom, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 10, 2025

Shawn was very efficient and friendly. He expedited the repair for me as he knew I had a deadline. More

by MT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Ayoub
Report | Print
Feb 13, 2025 -

Principle BMW of San Antonio responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Principle BMW of San Antonio. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 10, 2025

Prompt, Curtious, professional… promises made and kept. Thank you for taking care of my auto!! More

by Medichands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Watson
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Feb 13, 2025 -

Principle BMW of San Antonio responded

Hi, thank you for taking the time to leave a review for us at Principle BMW of San Antonio. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 07, 2025

Service provided has always been excellent, I have a lot of confidence that the work performed is what was needed. More

by jbbourland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Panoja
Report | Print
Feb 12, 2025 -

Principle BMW of San Antonio responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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