
Principle BMW of San Antonio
San Antonio, TX
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Service Rep was very rude. He did not reset service light. I felt , it was waste of time going there. Ended up waiting for couple of hours for just oil change light. I felt , it was waste of time going there. Ended up waiting for couple of hours for just oil change More
Luis was my point of contact. Very professional, courteous, and kept me in constant contact, updates with my vehicle. This was probably my best visit because of Luis. Appreciate him and your BMW tea courteous, and kept me in constant contact, updates with my vehicle. This was probably my best visit because of Luis. Appreciate him and your BMW team. More
Ryan Mararac was a great service advisor and made sure all my expectations were met and exceeded! The service was performed as expected and on time. all my expectations were met and exceeded! The service was performed as expected and on time. More
The service of Mr Cantu was superb. He took care of my car. Then answer the questions I had and gave me solution. my car was ready in 40 min car. Then answer the questions I had and gave me solution. my car was ready in 40 min More
Great and timely service! We are from out of town and tire message came on. Without an appointment, they were able to resolve the tire issue and an oil change I was due for and it only took an hour and a tire message came on. Without an appointment, they were able to resolve the tire issue and an oil change I was due for and it only took an hour and a half. More
Great and attentive service. I was impressed with the purchase process and feel like I got a great deal. They even threw in some perks that I wasn’t expecting. purchase process and feel like I got a great deal. They even threw in some perks that I wasn’t expecting. More
Shawn Wilcox is an amazing service advisor! In spite of not being able to get through to a live human via the main BMW phone number on multiple attempts, he was extremely quick to respond to my email reque not being able to get through to a live human via the main BMW phone number on multiple attempts, he was extremely quick to respond to my email requesting a service appointment. Since I just needed an oil change, I had to wait for the service and it was completed quicker than he indicated. He is always professional and is why I continue to get my vehicle serviced at the dealership! More
Jerry is absolutely... AWESOME!His Professional image Jerry is absolutely... AWESOME! His Professional image and product knowledge is the best that I’ve encountered. Great and exceptional and So unforge Jerry is absolutely... AWESOME! His Professional image and product knowledge is the best that I’ve encountered. Great and exceptional and So unforgettable Thanks Jerry More
It is Always a pleasure at BMW with there service that is provided . Brendon Cassil Was very polite and kept me informed if the services provided at all times provided . Brendon Cassil Was very polite and kept me informed if the services provided at all times More