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Principle BMW of San Antonio
San Antonio, TX
1,404 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,404 reviews
September 01, 2020
Service was above and beyond expectations. I was welcomed immediately with a loaner waiting. All service was service was completed in a timely manner. I’m definitely a customer for life. immediately with a loaner waiting. All service was service was completed in a timely manner. I’m definitely a customer for life. More
by Neechie01
Employees Worked With
Marissa Munoz
September 01, 2020
Service was quick, courteous, and performed to my satisfaction. They kept me updated with the process and even included a video explaining what was done! satisfaction. They kept me updated with the process and even included a video explaining what was done! More
by squishytomato
Employees Worked With
Emmanuel Colon
September 01, 2020
Top notch sales from Chris and service from Luis Cotto! Always keep coming back to BMW San Antonio! Highly recommend them if you’re in the market for a BMW. Always keep coming back to BMW San Antonio! Highly recommend them if you’re in the market for a BMW. More
by eocr98
Employees Worked With
Luis Coto, Chris Castaneda
September 01, 2020
Michael was very Understanding and professional. We Came to a reasonable agreement and everyone was very patient. I struggled choosing a vehicle but Ramone took his time to show me many vehicles until I was to a reasonable agreement and everyone was very patient. I struggled choosing a vehicle but Ramone took his time to show me many vehicles until I was satisfied. More
by Michelle Diaz
Employees Worked With
Michael Polak, Ramone Williams
September 01, 2020
Car wasn't fully fixed when I received it back. The HUD was non functional Albert and Allie were great as always the despite issues which fall on the technician not checking their work. was non functional Albert and Allie were great as always the despite issues which fall on the technician not checking their work. More
by JFridman
Employees Worked With
Albert Saenz, Allie Peters
August 31, 2020
My service visit was great and Emmanuel did an excellent job. I received timely updates and my vehicle was serviced quickly and delivered on time. job. I received timely updates and my vehicle was serviced quickly and delivered on time. More
by mfhood
Employees Worked With
Emmanuel Colon
August 30, 2020
Quick and efficient. Excellent customer service! Attention to detail. Maintained me informed. Easy to contact. Friendly staff. Clean area. Social distance enforced at all times. service! Attention to detail. Maintained me informed. Easy to contact. Friendly staff. Clean area. Social distance enforced at all times. More
by plmonreal2
Employees Worked With
Ryan Watson
August 30, 2020
JR is the best sales person ever. He is very professional and very customer friendly. I will highly recommend him to everyone. Everyone else was also friendly and helpful and very customer friendly. I will highly recommend him to everyone. Everyone else was also friendly and helpful More
by Vbroumand
Employees Worked With
JR, Robert Lopez
