Principle BMW of San Antonio

We had a great experience with BMW. The staff was professional, going above and beyond to give excellent service. They were also attentive and updated us frequently. We would recommend. professional, going above and beyond to give excellent service. They were also attentive and updated us frequently. We would recommend. More

Omg she is awesome!! Was faster than I thought I was supposed to be! She kept me informed up until it was done. Pick Marissa😀 supposed to be! She kept me informed up until it was done. Pick Marissa😀 More

Ryan is undoubtedly the most attentive and caring service associate I have worked with. He is truly outstanding and a great asset to BMW of San Antonio. associate I have worked with. He is truly outstanding and a great asset to BMW of San Antonio. More

I love bringing my car here for service. Maggie King is always such a pleasure to work with. She is prompt with her communication and always has a smile on her face! always such a pleasure to work with. She is prompt with her communication and always has a smile on her face! More

BMW of San Antonio has the best customer service of any dealership that I have done business with. No matter what I need, they are always there to help and make me feel like a valued customer, not just a dealership that I have done business with. No matter what I need, they are always there to help and make me feel like a valued customer, not just a dollar sign to them. More

Quick, efficient, virtual service update sent via text was impressive and amazing. Makes owning a luxury vehicle worth every penny. Thanks to Brian Rivera my service advisor for being so helpful with both was impressive and amazing. Makes owning a luxury vehicle worth every penny. Thanks to Brian Rivera my service advisor for being so helpful with both daily updates and transferring to and from my loaner vehicle. More

Service was fast and I was kept up to date on all progress. Checking in was easy as was the pick up once the car was ready. Appreciated the car wash being done before delivery. progress. Checking in was easy as was the pick up once the car was ready. Appreciated the car wash being done before delivery. More

Came in for warranty work. Juan had the vehicle checked out and noticed there were some recalls for the vehicle as well. He took care of the recalls and got the ball rolling on a backordered part for the w out and noticed there were some recalls for the vehicle as well. He took care of the recalls and got the ball rolling on a backordered part for the warranty repair. Juan did an excellent job was very professional, and kept me informed of the status of the vehicle. More

The customer service here is excellent. I made an appt because my AC went out but I forgot to request a loaner car. Luis told me that won't be a problem he can get me one. I was very happy. He kept me inf because my AC went out but I forgot to request a loaner car. Luis told me that won't be a problem he can get me one. I was very happy. He kept me informed throughout the whole time what was going on. William in the transportation dept was also very helpful and friendly. Great job! More