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Principle BMW of San Antonio
San Antonio, TX
1,439 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,439 reviews
September 02, 2020
Greatest customer service ever! Emmanuel Colon was very prompt, professional and courteous. I was grateful to have a loaner ready for me and my car washed after service was finished. Great team!!!Thank prompt, professional and courteous. I was grateful to have a loaner ready for me and my car washed after service was finished. Great team!!!Thank you BMW!!! More
by Susanna
Employees Worked With
Emmanuel Colon, Emmanuel Colon
September 02, 2020
Service Advisor Ryan Watson is always courteous and goes above and beyond to assist with any questions. Love the video related to my service issues. above and beyond to assist with any questions. Love the video related to my service issues. More
by melodifran1285
Employees Worked With
Ryan Watson
September 01, 2020
Service was above and beyond expectations. I was welcomed immediately with a loaner waiting. All service was service was completed in a timely manner. I’m definitely a customer for life. immediately with a loaner waiting. All service was service was completed in a timely manner. I’m definitely a customer for life. More
by Neechie01
Employees Worked With
Marissa Munoz
September 01, 2020
Top notch sales from Chris and service from Luis Cotto! Always keep coming back to BMW San Antonio! Highly recommend them if you’re in the market for a BMW. Always keep coming back to BMW San Antonio! Highly recommend them if you’re in the market for a BMW. More
by eocr98
Employees Worked With
Luis Coto, Chris Castaneda
September 01, 2020
Car wasn't fully fixed when I received it back. The HUD was non functional Albert and Allie were great as always the despite issues which fall on the technician not checking their work. was non functional Albert and Allie were great as always the despite issues which fall on the technician not checking their work. More
by JFridman
Employees Worked With
Albert Saenz, Allie Peters
September 01, 2020
The service was complete and done under warranty. Everything was explained to me by the representative. It even took less time than I was told. Everything was explained to me by the representative. It even took less time than I was told. More
by Mike
Employees Worked With
Ryan Mararac
September 01, 2020
Michael was very Understanding and professional. We Came to a reasonable agreement and everyone was very patient. I struggled choosing a vehicle but Ramone took his time to show me many vehicles until I was to a reasonable agreement and everyone was very patient. I struggled choosing a vehicle but Ramone took his time to show me many vehicles until I was satisfied. More
by Michelle Diaz
Employees Worked With
Michael Polak, Ramone Williams
September 01, 2020
Friendly service Advisor Rhaudell Cordova- great communication! I loved receiving the video link sent to me by the technician. He was able to show me an issue that I was not aware of under the dash. communication! I loved receiving the video link sent to me by the technician. He was able to show me an issue that I was not aware of under the dash. The noise was resolved after a simple adjustment. More
by CindyPB
Employees Worked With
Rhaudell Cordova
September 01, 2020
The Service representative was very prompt and professional. I especially liked the way he sent me a video showing that my car was ready for pickup. professional. I especially liked the way he sent me a video showing that my car was ready for pickup. More
by Reesie
Employees Worked With
Luis Coto, Anthony Baerga, Ryan Mararac, Emmanuel Colon, Paublo Gallardo
