
Principle BMW of San Antonio
San Antonio, TX
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The technician that worked on my car was great. He really knew what he was doing. I feel like that technician really took care of my car. I really like the video he did as well. knew what he was doing. I feel like that technician really took care of my car. I really like the video he did as well. More
excelente servicio , equipo , atencion a cliente asi como las instalaciones en perfecto estado y muy limpio . Muy rapidos en el servicio y mi auto quedo en perfectas condiciones las instalaciones en perfecto estado y muy limpio . Muy rapidos en el servicio y mi auto quedo en perfectas condiciones More
Service was good with one exception regarding one of the employee not wearing face covering when walking and talking to customer in the area where we drop off/ pickup the car. This gentleman is not my serv employee not wearing face covering when walking and talking to customer in the area where we drop off/ pickup the car. This gentleman is not my service advisor but definitely working for the dealership. Based on the photos below, it appears that he is with the Sales Dept. I am not comfortable with this and the only reason that I came in for service is because of the face covering mandatory policy. More
This dealership is the best I have dealt with in the 50+ years I have been buying cars! I dealt with the same salesperson from first contact to last and his professionalism was exemplary. I have no complain years I have been buying cars! I dealt with the same salesperson from first contact to last and his professionalism was exemplary. I have no complaints, only admiration for the dealership and Don Wilkonson throughout the process. More
Tony Abraham was easy to work with & quite helpful. Mike Whipple provided more info than I’ve ever received about caring for my car. Thanks you!!! I’m happy with my experience and purchase! Whipple provided more info than I’ve ever received about caring for my car. Thanks you!!! I’m happy with my experience and purchase! More
The ultimate in customer and car care! I love their professionalism in everything they do. I have an older model BMW but I am treated with the same respect and service as anyone with a much more expens professionalism in everything they do. I have an older model BMW but I am treated with the same respect and service as anyone with a much more expensive model. More
Great, friendly service! They are excellent and very customer focused. We have owned several BMWs and found this to be a very high quality vehicle and experience. customer focused. We have owned several BMWs and found this to be a very high quality vehicle and experience. More
Very professional.Clean Bathroom as well cold water and soda. Pretzels fig bars.Alamid Rasdsrio was very kind friendly professional to bad I could not meet this kind soul..God Bless you all soda. Pretzels fig bars.Alamid Rasdsrio was very kind friendly professional to bad I could not meet this kind soul..God Bless you all More
Fabulous service as expected. I was in and out with no issues. The service video recap sent to me was very detailed and helpful. Loaner car was available to get me through the day. Thank you BMW. issues. The service video recap sent to me was very detailed and helpful. Loaner car was available to get me through the day. Thank you BMW. More