Principle BMW of San Antonio

Best experience purchasing a new car Roberto helped my mother and I to purchase a car for her, he explained everything perfectly and slow so my mother can understand! He had patience and Roberto helped my mother and I to purchase a car for her, he explained everything perfectly and slow so my mother can understand! He had patience and was not pushy! Thank you so much for your help! More

Great experience I have bought 3 cars from this dealership. And always come back looking for the same sales rep. Mr. Silva knows his cars very well. We had a little t I have bought 3 cars from this dealership. And always come back looking for the same sales rep. Mr. Silva knows his cars very well. We had a little trouble locating one of the cars but got it at the end. He also showed plenty of options and alternatives based on our wishes and needs. They are courteus and attentive. We are very happy with our 550 More

New Car Blake Hubbard did a great job in making sure my experience with BMW was a pleasant one. He was able to give me a great deal and provided excellent cus Blake Hubbard did a great job in making sure my experience with BMW was a pleasant one. He was able to give me a great deal and provided excellent customer service. I drove 165 miles to purchase a new X1 and he made sure the process was as fast as possible. More

Great customer service, great sales person! Lisa Robinson did an awesome job helping my husband and me to choose the best car! She took the time to give us options based on what we wanted and wh Lisa Robinson did an awesome job helping my husband and me to choose the best car! She took the time to give us options based on what we wanted and what we needed! I would really recommend her if you need someone to understand your needs and someone that will really take the time to give you the best option!! More

Bad Customer Service My service consultant Katie, promised several days/ times to call back with an update on my BMW, never heard from her. I even spoke to her supervisor My service consultant Katie, promised several days/ times to call back with an update on my BMW, never heard from her. I even spoke to her supervisor with no avail. More

Buying a new car can be fun We worked with Lisa Robinson to buy our M series X3. She made the process of buying a new car fun. She has a fun personality and a no pressure attitud We worked with Lisa Robinson to buy our M series X3. She made the process of buying a new car fun. She has a fun personality and a no pressure attitude. We absolutely love our new BMW. We got a lot of technology, safety, and horsepower for our money! More

Great service and value We had a very positive experience with the dealership during our shopping for a vehicle. Our sales person Lisa Robinson was very helpful and not pushy We had a very positive experience with the dealership during our shopping for a vehicle. Our sales person Lisa Robinson was very helpful and not pushy in the slightest. She seemed to sincerely care about finding us the right car for the right price and not just trying to push into buying something. Lisa took her time and helped us find the perfect car that fit our needs and wants. The rest of the team Barry and Brad were also great to work with, they were very helpful and pleasant. If you're in the market for a BMW come see them! More

Lisa Robinson Lisa is amazing! I have bought 3 BMW’s from her in the last 2 years and she always manages to impress us with her stellar customer service and profess Lisa is amazing! I have bought 3 BMW’s from her in the last 2 years and she always manages to impress us with her stellar customer service and professionalism. More

Purchase of vehicle Great treatment and attention! Highly recommend!! The effort and time the seller took to make the sale happen was great. Would recommend this sales a Great treatment and attention! Highly recommend!! The effort and time the seller took to make the sale happen was great. Would recommend this sales advisor to anyone. More

Quick, efficient, responsive Appreciate the prompt service, smile , and setting expectations. Not pushy but able to stay connected and provide advice during the entire purchase Appreciate the prompt service, smile , and setting expectations. Not pushy but able to stay connected and provide advice during the entire purchase process. Her attention to detail and kindness probably kept me from contacting other dealerships. Always working for the customer and their best interest. More