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Principle BMW of San Antonio

San Antonio, TX

4.7
1,191 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,191 reviews

May 26, 2018

European delivery Worked with. Jerry Aguilara to order and pick up, in Europe, a new 540i. Jerry is the best! Fair deal and very helpful throughout the process. Just w More

by brokerm28
Recommend Dealer
Yes
Employees Worked With
Jerry Aguilera
May 29, 2018 -

Principle BMW of San Antonio responded

Hey Jerry--thanks so much for stopping by and leaving a review!--we greatly appreciate your time and feedback. Congrats on the new 540i, we know you're going to love it as soon as it gets there! Until then, take care, and let us know if you ever need anything.

May 24, 2018

Awesome customer service Lisa Robinson is such a delight and made my first visit feel like home. She is truly an asset to this company. So thanks again Lisa and see you in cou More

by Sam Delgado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Robinson
May 25, 2018 -

Principle BMW of San Antonio responded

Hello Sam! Thanks so much for the 5-star review, we're so glad to hear you had an awesome experience at our dealership. Lisa IS an asset to our team and we are lucky to have her, we'll make sure to pass on the praise. Enjoy your new vehicle and stop by anytime!

May 24, 2018

Buying Experience Everyone was helpful from our greeting entering the building from the time we left. We can't say enough how awesome it was buying our vehicle here. More

by M_lomas31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Robinson
May 25, 2018 -

Principle BMW of San Antonio responded

Thanks for stopping by to leave a review, we sure appreciate it! So excited to hear about your wonderful experience, we aim for excellence every single time. We hope you love your new vehicle, take care!

May 24, 2018

My wonderful experience at BMW of San Antonio Quite a few months back I started the process of ordering an M3 through the Individual program. I met Joshua Roberts who has been amazing since day o More

by Elisaross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Roberts
May 25, 2018 -

Principle BMW of San Antonio responded

Elisa--firstly, many thanks for stopping by to let us know of your experience, we love hearing from our happy customers! Secondly, we are thrilled that Josh took such excellent care of you as that M3 is pretty amazing. Josh is an asset to our team to say the least, and we will let him know of your compliments! :) Thirdly, please absolutely enjoy your new vehicle and know that you're welcome at our dealership anytime. Take care!

May 23, 2018

Amazing Service! This was my second time buying a car from Lisa, she is by far the BEST when it comes to sincere and trustworthy customer service. More

by Deewat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Robinson
May 23, 2018 -

Principle BMW of San Antonio responded

Hello, and thanks so much for the 5-star review! Here at BMW of San Antonio, we strive for excellence and are very glad to hear that Lisa went above and beyond to make sure you were taken care of. As always, feel free to stop by if you need anything at all!

May 21, 2018

Exemplary Service My sincere appreciation to Lisa Robinson (Sales Rep) & Jason Rodriguez (Service) for such warm, patient, informed courteous professional service, Sinc More

by applejack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Rodriguez, Lisa Robinson
May 21, 2018 -

Principle BMW of San Antonio responded

Hello, and thanks so much for the 5-star review! So excited to hear you had a wonderful experience at our dealership. We hope you love your new car & will stop by and see us soon! Take care!

May 13, 2018

Great service. I felt I could really trust the staff. The whole staff was great, especially the salesperson, Jared Coronado, he was very helpful. It is a pleasure dealing with knowledgeable people. Love m More

by ROSIE.CAVAZOS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Coronado
May 14, 2018 -

Principle BMW of San Antonio responded

Hi Rosie, so glad to hear you had such an awesome experience at our dealership! We will pass along your praise of Jared and hope to see you sometime soon. Take care!

May 10, 2018

excelent service excellent service, availability, quick response, immediate solution and a comfortable place to do business, the staff is very well trained to give the More

by benny-tkd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Garcia, Yvonne Garcia
May 14, 2018 -

Principle BMW of San Antonio responded

Yvonne, thanks so much for leaving a review! We greatly appreciate your business & hope you love your new vehicle--stop by anytime!

May 08, 2018

Great experience Huge selection- they had exactly what we wanted on site. Had a great salesperson, Yvonne Garcia, who was very knowledgeable and helpful. Our second pu More

by MFChurchill
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yvonne Garcia
May 08, 2018 -

Principle BMW of San Antonio responded

Thank you so much for your 5-star review! We always appreciate any and all feedback, especially from happy customers. So glad to hear that you had a wonderful experience with Yvonne. She is a great teammate and we are lucky to have her. Please enjoy your new vehicle and take care!

May 07, 2018

purchasing a car got a bmw 428i m sport. really great car, very happy with it. kinda low ball me on my trade in tho. if youre getting a car here, talk to charles chukw More

by RICHSON.BACAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
charles chukwu
May 08, 2018 -

Principle BMW of San Antonio responded

Hi there! Thanks so much for taking the time to leave a review. We are so glad to hear you had a great shopping experience with Charles, and will make sure to pass along your praise. Please let us know if you ever have any questions or problems! Take care.

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