Principle BMW of San Antonio

Overall satisfied with buying process. Would recommend both the dealer and salesman. Purchase took way longer than necessary. Not pleased more action wasn’t taken prior to my arrival since I had spoken wi both the dealer and salesman. Purchase took way longer than necessary. Not pleased more action wasn’t taken prior to my arrival since I had spoken with at least 4 different salesmen that basically blew me off until I actually arrived in showroom. More

Great customer service and too pushy about making a sale. Xavier and Tanner were super helpful as well as knowledgeable of the car I wanted! Xavier and Tanner were super helpful as well as knowledgeable of the car I wanted! More

Very helpful staff and very knowledge about the vehicle I was interested on. Theresa helped me with all of my inquiries and Brad helped with the financial side of the deal. Theresa was able to get all of the was interested on. Theresa helped me with all of my inquiries and Brad helped with the financial side of the deal. Theresa was able to get all of the paperwork lined up for me before I showed up (I live 5hours away). Once there the process was timely and efficient. I made a purchase that day and will be returning when I'm ready for another vehicle purchase. Thanks BMW San Antonio More

I just want to say thank you for the promptness on fixing the tires on my car. and a loaner car. Great customer service. Thank you. the tires on my car. and a loaner car. Great customer service. Thank you. More

Great product and ample selection. The Sales staff probably knows the product line well, but has lost sight of an efficient sales experience.... the process took 3x longer than necessary. Also bewar probably knows the product line well, but has lost sight of an efficient sales experience.... the process took 3x longer than necessary. Also beware of the advertised product price versus the actual sales floor product price. A high-end product deserves high-end service, during and after the sale. Disillusioned at best. More

Excellent service I would highly recommend Jerry de La Garza and BMW of San Antonio. They have excellent customer service and he makes an effort to earn your business. I would highly recommend Jerry de La Garza and BMW of San Antonio. They have excellent customer service and he makes an effort to earn your business. More

Great experience. Virginia and Michael were true professionals and made the transaction pleasant. Virginia spent the time upfront to ensure that we got what we wanted and we will definitely look to professionals and made the transaction pleasant. Virginia spent the time upfront to ensure that we got what we wanted and we will definitely look to her for the next vehicle purchase More

Biju from day one was so helpful. He went above and beyond to ensure I was totally satisfied with my purchase. He’s knowledgeable and willing to find exactly what you’re looking for. He didn’t dismiss beyond to ensure I was totally satisfied with my purchase. He’s knowledgeable and willing to find exactly what you’re looking for. He didn’t dismiss me right away because to be honest I was indecisive. I would recommend him over and over again! Thank you again Biju! Soooo happy with my purchase and experience! More

excellent service Excellent service was provided. Problem with the our vehicle was resolved in a timely manner. I would highly recommend taking your vehicle to this dea Excellent service was provided. Problem with the our vehicle was resolved in a timely manner. I would highly recommend taking your vehicle to this dealership. More

The dealership is professional and clean. Everyone there provides exceptional service and support. They worked with me to get me into my new car with no pressure. It was an seamless experience. provides exceptional service and support. They worked with me to get me into my new car with no pressure. It was an seamless experience. More