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Principle BMW of San Antonio

San Antonio, TX

4.7
1,404 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,404 reviews

May 31, 2020

Biju from day one was so helpful. He went above and beyond to ensure I was totally satisfied with my purchase. He’s knowledgeable and willing to find exactly what you’re looking for. He didn’t dismiss More

by Cindy
Recommend Dealer
Yes
Employees Worked With
Biju Pilai
Jun 01, 2020 -

Principle BMW of San Antonio responded

Thank you, Cindy! So glad Biju was so helpful. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of San Antonio.

May 31, 2020

excellent service Excellent service was provided. Problem with the our vehicle was resolved in a timely manner. I would highly recommend taking your vehicle to this dea More

by Robems
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie King
Jun 01, 2020 -

Principle BMW of San Antonio responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at BMW of San Antonio are glad to have you as a customer.

May 31, 2020

Very helpful staff and very knowledge about the vehicle I was interested on. Theresa helped me with all of my inquiries and Brad helped with the financial side of the deal. Theresa was able to get all of the More

by GrantMarion3
Recommend Dealer
Yes
Employees Worked With
Brad Lilley, Theresa Vincent
Jun 01, 2020 -

Principle BMW of San Antonio responded

Congratulations on your new vehicle! We are so glad that Theresa and Brad had the opportunity to work with you to make this a top-notch experience! We hope you enjoy your vehicle and we look forward to continuing to serve you in the future!

May 30, 2020

The dealership is professional and clean. Everyone there provides exceptional service and support. They worked with me to get me into my new car with no pressure. It was an seamless experience. More

by JJ
Recommend Dealer
Yes
Employees Worked With
Yvonne Garcia, Kevin Fitzgerald, Andrew Thornton
May 31, 2020 -

Principle BMW of San Antonio responded

JJ, It's great to hear that Andrew, Kevin, and Yvonne were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of San Antonio!

May 30, 2020

Ricky is very helpful and awesome! One of the most friendly sales reps I have never worked with. He had car cleaned and looked amazing when I pick it up. More

by Mindi
Recommend Dealer
Yes
Employees Worked With
Kevin Fitzgerald, Ricky Gutierrez, Juan Cantu
May 31, 2020 -

Principle BMW of San Antonio responded

Mindi, Thank you so much for choosing BMW of San Antonio! Congrats on your new purchase, and let Ricky or the team know if we can be of any more assistance!

May 30, 2020

Fayln is my service representative she is always attentive as are all others who service when she’s not available I’m not had a displeasing trip in South since I’ve been dealing with you folks are y More

by Steve_m
Recommend Dealer
Yes
Employees Worked With
Faylin Miller, Marissa Munoz
May 31, 2020 -

Principle BMW of San Antonio responded

Steve, Thank you so much for your kind words regarding your recent experience working with Faylin and Marissa, and for taking the time to leave us this wonderful feedback!

May 30, 2020

Always excellent service at BMW of San Antonio. Ryan Watson is awesome. He always goes out of his way to make sure your service experience is first rate. More

by Willis.army
Recommend Dealer
Yes
Employees Worked With
Edgar Irizarry, Ryan Watson
May 31, 2020 -

Principle BMW of San Antonio responded

Willis, We are very happy to hear that Ryan has provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 30, 2020

Excellent service I worked with Anthony Abraham while looking for an X3. He did an excellent job finding the vehicle that works for me with excellent pricing and servic More

by camilleawatson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Fitzgerald, Tony Abraham
May 31, 2020 -

Principle BMW of San Antonio responded

Camilla, Here at BMW of San Antonio, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Anthony, and it was a pleasure having you at the dealership. We appreciate your review!

May 30, 2020

Very professional. Very efficient. Very courteous. Didn’t have an appointment for oil change but vehicle was serviced anyway and the vehicle was washed. Greatly appreciated More

by Rudy
Recommend Dealer
Yes
Employees Worked With
Paublo Gallardo
May 31, 2020 -

Principle BMW of San Antonio responded

Ruby, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of San Antonio, we look forward to having you as one of our valued customers for many more years to come!

May 29, 2020

I have been using BMW for over 6 years. I’ve bought 7 cars from them. They NEVER disappoint. Everyone is always so friendly and helpful. More

by mmoore023
Recommend Dealer
Yes
Employees Worked With
Ryan Mararac, Juan Cantu
May 31, 2020 -

Principle BMW of San Antonio responded

Mmoore, Thank you so much for your kind words, and for taking the time to leave us this 5-star feedback! We are pleased to hear that Juan and Ryan were able to provide you with a positive experience.

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