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Principle BMW of San Antonio

San Antonio, TX

4.7
1,409 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,409 reviews

May 30, 2020

Fayln is my service representative she is always attentive as are all others who service when she’s not available I’m not had a displeasing trip in South since I’ve been dealing with you folks are y More

by Steve_m
Recommend Dealer
Yes
Employees Worked With
Faylin Miller, Marissa Munoz
May 31, 2020 -

Principle BMW of San Antonio responded

Steve, Thank you so much for your kind words regarding your recent experience working with Faylin and Marissa, and for taking the time to leave us this wonderful feedback!

May 30, 2020

Always excellent service at BMW of San Antonio. Ryan Watson is awesome. He always goes out of his way to make sure your service experience is first rate. More

by Willis.army
Recommend Dealer
Yes
Employees Worked With
Edgar Irizarry, Ryan Watson
May 31, 2020 -

Principle BMW of San Antonio responded

Willis, We are very happy to hear that Ryan has provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 30, 2020

Excellent service I worked with Anthony Abraham while looking for an X3. He did an excellent job finding the vehicle that works for me with excellent pricing and servic More

by camilleawatson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Fitzgerald, Tony Abraham
May 31, 2020 -

Principle BMW of San Antonio responded

Camilla, Here at BMW of San Antonio, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Anthony, and it was a pleasure having you at the dealership. We appreciate your review!

May 30, 2020

Very professional. Very efficient. Very courteous. Didn’t have an appointment for oil change but vehicle was serviced anyway and the vehicle was washed. Greatly appreciated More

by Rudy
Recommend Dealer
Yes
Employees Worked With
Paublo Gallardo
May 31, 2020 -

Principle BMW of San Antonio responded

Ruby, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of San Antonio, we look forward to having you as one of our valued customers for many more years to come!

May 29, 2020

I have been using BMW for over 6 years. I’ve bought 7 cars from them. They NEVER disappoint. Everyone is always so friendly and helpful. More

by mmoore023
Recommend Dealer
Yes
Employees Worked With
Ryan Mararac, Juan Cantu
May 31, 2020 -

Principle BMW of San Antonio responded

Mmoore, Thank you so much for your kind words, and for taking the time to leave us this 5-star feedback! We are pleased to hear that Juan and Ryan were able to provide you with a positive experience.

May 28, 2020

They always pay attention to detail and answer all of my questions clearly. I've never left dissatisfied with they work they've performed on my vehicle. More

by JR
Recommend Dealer
Yes
Employees Worked With
Alamd Rosario
May 28, 2020 -

Principle BMW of San Antonio responded

We appreciate your business and our team looks forward to serving you again soon!

May 28, 2020

My husband and I are very pleased with the professionalism, friendliness and knowledge given by Paul Gallardo, our Service adviser. We noticed how everyone had respect for the mask, cleanlines More

by Manny & Mary G
Recommend Dealer
Yes
Employees Worked With
Paublo Gallardo
May 28, 2020 -

Principle BMW of San Antonio responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Paul and the rest of our service team, and we look forward to working with you again.

May 28, 2020

Great salesman and experience in all. 6th car purchased here and I will continue to go back. People are all friendly and very helpful to everyone who enters the dealership. More

by heather66
Recommend Dealer
Yes
Employees Worked With
Jerry Aguilera, Michael Whipple
May 29, 2020 -

Principle BMW of San Antonio responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience again! Enjoy your new vehicle!

May 28, 2020

Great experience buying a car at bmw of San Antonio. They made it easy to find the perfect car, and helped me understand the various options that the car came with. More

by Jliljenwall
Recommend Dealer
Yes
Employees Worked With
Pedro Davila, Bryan Barton
May 29, 2020 -

Principle BMW of San Antonio responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of San Antonio!

May 28, 2020

Fast and friendly service. After assessing the damage to my vehicle, the car was quickly brought into the shop. Once in the shop I received a video walk around detailing everything that was done to my car. More

by RW
Recommend Dealer
Yes
Employees Worked With
Harry Hernandez , Anthony Baerga, Antonio Martinez
May 29, 2020 -

Principle BMW of San Antonio responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of San Antonio!

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