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Principle BMW of San Antonio

San Antonio, TX

4.7
1,404 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,404 reviews

May 23, 2020

Shawn is the best. Hes able to keep the customer informed and updated while juggling everything else. Whatever you're paying him, double it now! More

by Paulsm125
Recommend Dealer
Yes
Employees Worked With
Shawn Wilcox
May 24, 2020 -

Principle BMW of San Antonio responded

Thank you for taking the time to share your thoughts on working with Shawn and the rest of our service team. We're glad to hear we delivered such a great experience!

May 22, 2020

Worked with Michael Polak who was phenomenal! Made the experience amazing. Will only buy from him. Purchased my mother a 5 series for Mother’s Day and the process was seamless. More

by Chris
Recommend Dealer
Yes
Employees Worked With
Michael Polak, Carolina Sanchez
May 22, 2020 -

Principle BMW of San Antonio responded

Hi Chris, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 22, 2020

Service rep was professional & knowledgeable. Staff very courteous. Courtesy car driver, Joseph, very friendly and personable. Waiting area was very clean and comfortable. Good overall experience ! More

by secalkins7
Recommend Dealer
Yes
Employees Worked With
Joseph - driver , Shawn Wilcox
May 22, 2020 -

Principle BMW of San Antonio responded

Hello, We appreciate your business and our team looks forward to serving you again soon!

May 22, 2020

Excellent service provider. Work accomplished right first time every time. Service representatives are professional and courteous all the time. I have had nothing but great experiences with them. More

by Chavis
Recommend Dealer
Yes
Employees Worked With
Luis Coto, Faylin Miller
May 22, 2020 -

Principle BMW of San Antonio responded

Hello, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of San Antonio!

May 22, 2020

Excellent service at this dealership. Our salesman, Coach Markovich, was so great. He was patient, thoroughly explained the buying process, vehicle options, and service department accolades. Most appreciated More

by Jthies
Recommend Dealer
Yes
Employees Worked With
Coach Markovich, Rolando Rocha
May 24, 2020 -

Principle BMW of San Antonio responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 21, 2020

Great buying experience very impressed. First BMW and Pedro Davila was easy to work. Enjoying driving my 2017 430i M Sport, was driving a 2010 Tundra. More

by lrcvsc
Recommend Dealer
Yes
Employees Worked With
Pedro Davila, Miguel Valdez
May 21, 2020 -

Principle BMW of San Antonio responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of San Antonio!

May 21, 2020

Mr Rosario, my service advisor, kept me update on the progress of the recall and how long it would take. I could not have asked for better service More

by billyes
Recommend Dealer
Yes
Employees Worked With
Alamd Rosario
May 21, 2020 -

Principle BMW of San Antonio responded

Thank you for your business and for this review. We're happy to hear Alamd was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 21, 2020

Alam is the best he takes excellent care of me and my family every time we need service! He’s always so personable and remembers the details of your interaction which really makes you feel valued as a cu More

by Relayfamily2016
Recommend Dealer
Yes
Employees Worked With
Alamd Rosario
May 22, 2020 -

Principle BMW of San Antonio responded

Hello, Thank you for choosing BMW of San Antonio, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 21, 2020

I was very pleased with my service, I was in and out in no time, and I left the dealership with all my questions answered. More

by Ashley
Recommend Dealer
Yes
Employees Worked With
Ryan Watson
May 21, 2020 -

Principle BMW of San Antonio responded

Thank you, Ashley, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 21, 2020

The service is outstanding and my service advisor Beth is beyond awesome. She went over and be young with a big smile. Thank you Beth More

by zacktlili
Recommend Dealer
Yes
Employees Worked With
Victor Garcia, Beth Raimond
May 21, 2020 -

Principle BMW of San Antonio responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Beth here at BMW of San Antonio.

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