Principle BMW of San Antonio

Biju was a great salesman, from beginning to end. He was very patient and knowledgeable. I would recommend him to all my friends and family looking to purchase their first BMW. very patient and knowledgeable. I would recommend him to all my friends and family looking to purchase their first BMW. More

The quality of service that my fiancé and I received at this dealership was second to none. From the moment we walked in to the moment we drove out in our incredible cars, we were treated with the highest this dealership was second to none. From the moment we walked in to the moment we drove out in our incredible cars, we were treated with the highest level of care. Xavier’s authenticity and guidance made our first car-buying experience that much more eventful. He took the time to explain everything about what makes a BMW “tick” and why they are so special. Through his words and passion we quickly realized that not only were we at the right dealership but we also were under the best care. Xavier partook in every portion of the process and plugged himself in our shoes, making us feel that much more in tune with what he was saying and what we were buying. He was patient and kind every step of the way and always made sure that our questions/concerns were addressed. He went beyond what was expected of him and delivered truly spectacular customer service and attention to detail. Even once his part in the process came to a close he still made sure that we were treated with the same quality and level of care that he’d been giving us. It was at that point that he introduced us to Rolando in the finance department. Rolando delivered phenomenal service and helped us navigate/sift through each detail which made us feel confidant in our purchase. It’s not easy to sit down with a stranger and talk numbers for an hour but Rolando made our experience every bit personal as he did seamless. By the end of the process my fiancé and I felt an immense sense of assurance that we chose the very best there is, and that is BMW of San Antonio. It was because of the ways in which Xavier and Rolando cared for and valued us as customers that showed us why BMW is the golden standard. A sincere thank you to the team at BMW of San Antonio for helping us be a part of a legacy like no other. More

Tevin did an amazing job! He was very outgoing, friendly and patient. It was our first bmw and he did a great job of introducing us to the world of bmw. We ended up being there the entire day and he was alw and patient. It was our first bmw and he did a great job of introducing us to the world of bmw. We ended up being there the entire day and he was alway upbeat and positive .We had our own financing shash was super nice, straightforward and didn’t try to sell us extra or unnecessary products. Tevin and shash will be our friends for a kone time! Great team! More

Thanks for all your help and making the process as easy as I've had purchasing a car. Virginia, Katherine, and Josh were all very friendly and professional..Great Job. as I've had purchasing a car. Virginia, Katherine, and Josh were all very friendly and professional..Great Job. More

Shawn is the best. Hes able to keep the customer informed and updated while juggling everything else. Whatever you're paying him, double it now! and updated while juggling everything else. Whatever you're paying him, double it now! More

I contacted the dealership, and was quikly greeted, and assisted by Alan Hernandez who was very friendly, helpful, and provided me with great service. Alan made the buying process simple! assisted by Alan Hernandez who was very friendly, helpful, and provided me with great service. Alan made the buying process simple! More

Service rep was professional & knowledgeable. Staff very courteous. Courtesy car driver, Joseph, very friendly and personable. Waiting area was very clean and comfortable. Good overall experience ! courteous. Courtesy car driver, Joseph, very friendly and personable. Waiting area was very clean and comfortable. Good overall experience ! More

Excellent service provider. Work accomplished right first time every time. Service representatives are professional and courteous all the time. I have had nothing but great experiences with them. first time every time. Service representatives are professional and courteous all the time. I have had nothing but great experiences with them. More

Excellent service at this dealership. Our salesman, Coach Markovich, was so great. He was patient, thoroughly explained the buying process, vehicle options, and service department accolades. Most appreciated Markovich, was so great. He was patient, thoroughly explained the buying process, vehicle options, and service department accolades. Most appreciated was his kindness and no pressure manner. Rolando, our finance manager, was the best we've dealt with, over many years of buying. Indeed, he explained the various packages offered in comprehensive detail. We felt like we were dealing with a friend, not a casual acquaintance. More

Worked with Michael Polak who was phenomenal! Made the experience amazing. Will only buy from him. Purchased my mother a 5 series for Mother’s Day and the process was seamless. experience amazing. Will only buy from him. Purchased my mother a 5 series for Mother’s Day and the process was seamless. More