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Principle BMW of San Antonio

San Antonio, TX

Overview
Reviews
Vehicles
4.7
1,406 Reviews
Call Dealership (210) 732-7121
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15507 I-10 West

San Antonio, TX

78249

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Showing 1,406 reviews

May 21, 2020

The service is outstanding and my service advisor Beth is beyond awesome. She went over and be young with a big smile. Thank you Beth More

by zacktlili
Recommend Dealer
Yes
Employees Worked With
Victor Garcia, Beth Raimond
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May 21, 2020 -

Principle BMW of San Antonio responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Beth here at BMW of San Antonio.

May 21, 2020

Great buying experience very impressed. First BMW and Pedro Davila was easy to work. Enjoying driving my 2017 430i M Sport, was driving a 2010 Tundra. More

by lrcvsc
Recommend Dealer
Yes
Employees Worked With
Pedro Davila, Miguel Valdez
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May 21, 2020 -

Principle BMW of San Antonio responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of San Antonio!

May 21, 2020

It’s my fourth time at this dealership and it was always awesome. Coach is the best. He always takes care of me and he never disappointed. More

by Sonja
Recommend Dealer
Yes
Employees Worked With
Coach markovicz, Miguel Valdez
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May 21, 2020 -

Principle BMW of San Antonio responded

It's great to hear, Sonja, that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of San Antonio!

May 21, 2020

Edgar was was wonderful to work with. He is friendly and took plenty of time to walk me through all the features and technology in my car. I highly recommend! More

by Sheivachman
Recommend Dealer
Yes
Employees Worked With
Bryan Barton, Carolina Sanchez, Edgar Irizarry
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May 21, 2020 -

Principle BMW of San Antonio responded

Thank you so much for choosing BMW of San Antonio! Congrats on your new purchase, and let us know if we can be of any more assistance!

May 21, 2020

Svc Dept always does an excellent job for me. They strive to ensure your wait is minimal or provide a courtesy car option. Well done. More

by Mark
Recommend Dealer
Yes
Employees Worked With
Faylin Miller, Paublo Gallardo
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May 21, 2020 -

Principle BMW of San Antonio responded

Thanks, Mark, for sharing your thoughts about your experience with BMW of San Antonio. We appreciate your business and hope to see you again soon!

May 21, 2020

Brian Rivera was our service advisor who was very knowledgeable, professional, attentive and just an overall a pleasure to work with. Kudos to Brian R. More

by Abidagrg
Recommend Dealer
Yes
Employees Worked With
Brian Rivera
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May 22, 2020 -

Principle BMW of San Antonio responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 20, 2020

Thank you for the courtesy service pick up and drop off car. Thank you for the text messages and calls, to keep me informed of the service. More

by April182012.jc
Recommend Dealer
Yes
Employees Worked With
Marissa
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May 21, 2020 -

Principle BMW of San Antonio responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of San Antonio.

May 20, 2020

Great experience. Overall purchase process seemed to be longer than necessary considering we did So much of the process in advance online and via email. More

by Jeffjenk
Recommend Dealer
Yes
Employees Worked With
Michael Whipple, Belinda McMahn
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May 20, 2020 -

Principle BMW of San Antonio responded

We are happy to hear you had an great experience with us! We appreciate the honest feedback, and we will be taking this into consideration. Thank you for choosing BMW of San Antonio.

May 20, 2020

Excellent service. Great detail and attention to my vehicles needs. Terrific service advisor. Highly recommend this dealership for any BMW needs. Thank you and very best. More

by jjarreau
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
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May 20, 2020 -

Principle BMW of San Antonio responded

We are happy to know we were able to give you all the help you needed. We appreciate the awesome review. Thank you again. We are already looking forward to next time!

May 20, 2020

Great service and awesome courtesy cars! Rhaudell did an excellent job in informing me of all my options relating to getting my car fixed. Everyone was very friendly and welcoming. More

by James T
Recommend Dealer
Yes
Employees Worked With
Rhaudell Cordova, Shawn Wilcox
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May 21, 2020 -

Principle BMW of San Antonio responded

Thank you, James, so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at BMW of San Antonio. Please don't hesitate to reach out if you need anything else.

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