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Principle BMW of San Antonio

San Antonio, TX

Overview
Reviews
Vehicles
4.7
1,410 Reviews
Call Dealership (210) 732-7121
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15507 I-10 West

San Antonio, TX

78249

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Showing 1,410 reviews

May 20, 2020

Thank you for the courtesy service pick up and drop off car. Thank you for the text messages and calls, to keep me informed of the service. More

by April182012.jc
Recommend Dealer
Yes
Employees Worked With
Marissa
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May 21, 2020 -

Principle BMW of San Antonio responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of San Antonio.

May 20, 2020

Great experience. Overall purchase process seemed to be longer than necessary considering we did So much of the process in advance online and via email. More

by Jeffjenk
Recommend Dealer
Yes
Employees Worked With
Michael Whipple, Belinda McMahn
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May 20, 2020 -

Principle BMW of San Antonio responded

We are happy to hear you had an great experience with us! We appreciate the honest feedback, and we will be taking this into consideration. Thank you for choosing BMW of San Antonio.

May 20, 2020

Excellent service. Great detail and attention to my vehicles needs. Terrific service advisor. Highly recommend this dealership for any BMW needs. Thank you and very best. More

by jjarreau
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
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May 20, 2020 -

Principle BMW of San Antonio responded

We are happy to know we were able to give you all the help you needed. We appreciate the awesome review. Thank you again. We are already looking forward to next time!

May 20, 2020

Great service and awesome courtesy cars! Rhaudell did an excellent job in informing me of all my options relating to getting my car fixed. Everyone was very friendly and welcoming. More

by James T
Recommend Dealer
Yes
Employees Worked With
Rhaudell Cordova, Shawn Wilcox
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May 21, 2020 -

Principle BMW of San Antonio responded

Thank you, James, so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at BMW of San Antonio. Please don't hesitate to reach out if you need anything else.

May 20, 2020

Superior experience!!! Super amazing and everything was so quick and easy- I never thought taking my vehicle to be serviced could be such a great experience! More

by Skip3key
Recommend Dealer
Yes
Employees Worked With
Rhaudell Cordova
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May 21, 2020 -

Principle BMW of San Antonio responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 20, 2020

I was trying to find out what condition the car was in and all I got was what services were due. $525 and no answers More

by Goto
Recommend Dealer
No
Employees Worked With
Brian Rivera
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Jun 06, 2020 -

Principle BMW of San Antonio responded

We're sorry to hear of your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service records?

May 19, 2020

Best car buying experience of my life... Ben is awesome!!! The next time I purchase a vehicle it will be from Ben. Great experience... I am a life long customer. More

by Smanzaldua
Recommend Dealer
Yes
Employees Worked With
Miguel Valdez, Ben Knack
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May 19, 2020 -

Principle BMW of San Antonio responded

Wow! We appreciate the amazing review for Ben! He always makes sure to answer all questions and concerns. We hope you are loving your new vehicle! We look forward to helping you with all your transportation needs.

May 19, 2020

Nice work Very satisfied with your job I like it BMW , the job was done sooner than we expected and it turned out Great, hope to see you soon! More

by jmcz777
Recommend Dealer
Yes
Employees Worked With
Alamd Rosario
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May 19, 2020 -

Principle BMW of San Antonio responded

Thank you for the great review! We know your time is precious. We work hard so you don't have to! We look forward to seeing you again soon.

May 19, 2020

My service advisor, Alamd, set the standard for superior service! Professional, knowledgeable and kept me informed along the way! He has raised the bar and my appreciation for the service team! More

by Jdjr21
Recommend Dealer
Yes
Employees Worked With
Alamd Rosario
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May 19, 2020 -

Principle BMW of San Antonio responded

We appreciate the kind words. Alamd knows amazing customer service. We are so happy he was able to give you an outstanding experience. Thank you for choosing BMW of San Antonio.

May 19, 2020

I love the service here. Brian was really helpful. He was quick and good . I definitely go back here or recommend tomy friends. Awesome Place More

by girlbebe210
Recommend Dealer
Yes
Employees Worked With
Brian Rivera
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May 19, 2020 -

Principle BMW of San Antonio responded

We thank you for recommendation! We are happy to hear that Brian was able to impress you with his swift and great assistance. We look forward to seeing you again!

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