Principle BMW of San Antonio

My service advisor, Alamd, set the standard for superior service! Professional, knowledgeable and kept me informed along the way! He has raised the bar and my appreciation for the service team! service! Professional, knowledgeable and kept me informed along the way! He has raised the bar and my appreciation for the service team! More

I love the service here. Brian was really helpful. He was quick and good . I definitely go back here or recommend tomy friends. Awesome Place quick and good . I definitely go back here or recommend tomy friends. Awesome Place More

Ramone Williams is the direct definition of Customer Service! He was patient and knowledgeable throughout the entire process, starting from emails a month prior to the actual purchase. Thank you, Service! He was patient and knowledgeable throughout the entire process, starting from emails a month prior to the actual purchase. Thank you, MV More

Wonderfully efficient and polite service! It took less than 2 hours to perform a recall repair, and they filled up my wiper fluid and coolant free of charge! Highly recommended, A+ than 2 hours to perform a recall repair, and they filled up my wiper fluid and coolant free of charge! Highly recommended, A+ More

My experience purchasing a Certified Pre-Owned BMW online (I.e. sight unseen) was EXCEPTIONAL! The entire process of locating the vehicle, communicating with the internet sales team, negotiating the sales p (I.e. sight unseen) was EXCEPTIONAL! The entire process of locating the vehicle, communicating with the internet sales team, negotiating the sales price, and ultimately obtaining the absolute best used car loan rate right from dealer couldn’t have gone any smoother. Tony Abraham was particularly helpful during the pre-sale process. Tony was consistently responsive, with absolutely no added pressure. He went above and beyond in providing me with answers to all of my questions, to include sending me high quality pics of even the most minute items that the dealership wanted to me to be aware. Needless to say, the car looked, smelled and drove like a brand new car! I’ve purchased many cars during my lifetime, and BMW of San Antonio has just gained one more loyal customer! they are the biggest because they are the best at what they do !! More

Great service. Timely feedback. Consistent communication. Vast improvement from my last couple of visits. Glad to experience these improvements and quality customer care. Keep it up! Vast improvement from my last couple of visits. Glad to experience these improvements and quality customer care. Keep it up! More

Great customer service! Rocco and Ryan were exceptional in their attention to detail and following up regularly. Rocco worked hard to make sure my car was fixed properly and safely. Thanks for everything! in their attention to detail and following up regularly. Rocco worked hard to make sure my car was fixed properly and safely. Thanks for everything!! More

Great Service Repair work was done quickly and the whole experience was pleasant. The staff greeting you upon entering the service drive-in were very prompt about g Repair work was done quickly and the whole experience was pleasant. The staff greeting you upon entering the service drive-in were very prompt about getting me what or whom I needed. The service advisor Rhaudell was very professional and kept me updated on the status of my vehicle periodically, 10/10. More

Thanks Tevin for being patient and spending all day with us! We love our BMW! The process was easy and the people were great! Yay!! us! We love our BMW! The process was easy and the people were great! Yay!! More